The UPS Store hours

Most The UPS Store locations are open 8:00 AM to 7:00 PM Monday through Friday and 9:00 AM to 5:00 PM Saturday. Virtually all stores are closed Sunday. Closed on all major federal holidays (Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Day, New Year's Day). Hours vary by franchise. Customer service: 1-800-789-4623.

The UPS Store is the largest US retail shipping and business services chain with about 5,300 locations nationwide (plus Canada and Puerto Rico), owned by UPS Inc. (NYSE:UPS), founded in 1980 as Mail Boxes Etc. by Anthony DeSio, acquired by UPS in 2001 and rebranded to The UPS Store in 2003, and operated through a heavily franchised model where virtually every store is independently owned and operated by a franchisee.

The questions readers actually ask: what time does The UPS Store open today, when does the store close, are they open Saturday or Sunday, are they open on holidays, and which non-shipping services (notary, fingerprinting, printing, document shredding) the location offers.

Two The UPS Store specific things worth knowing: most stores run weekday-mostly hours (typically 8:00 AM to 7:00 PM Monday through Friday, 9:00 AM to 5:00 PM Saturday, with virtually all stores closed Sunday entirely), with hours that vary widely by franchise since each store is independently operated. Beyond the core UPS shipping service, most stores offer notary public, fingerprinting (live-scan and ink-card), document shredding, printing, copying, fax, mailbox rental, packing services, freight services, and office supplies, making The UPS Store one of the only one-stop business-services storefronts widely available across the US. Direct competitor FedEx Office runs about 2,000 corporate-owned stores with longer Mon-Fri 8am-9pm hours and Sunday-open status at major-metro locations that contrast with The UPS Store’s closed-Sunday default. Travelers using these business-services storefronts often pair them with car rental from Hertz, which similarly shows wide hours variability across location types (airport hubs run 24-hour or 5am to 1am while off-airport offices typically run 7:30am to 6pm Mon-Fri with most closed Sunday).

Use the locator below to find your nearest The UPS Store and confirm hours, plus which specific services your franchise location offers.

Is The UPS Store open today?

The UPS Store generally follows the standard weekly schedule below. Hours can vary by location - confirm your specific store via the official locator.

The UPS Store weekly hours

The UPS Store holiday hours

Is The UPS Store open on Saturday?

Most The UPS Store locations are open Saturday 9:00 AM to 5:00 PM. Saturday is the busiest day of the week for retail walk-in shipping as customers with weekday work schedules use Saturday for personal-package shipping (eBay, Etsy, returns, gifts). Saturday UPS pickup happens once around 2:00 PM at most stores; arrive before 1:30 PM for same-Saturday shipping (later arrivals get next-Monday pickup). Some smaller-market franchises close earlier at 3:00 PM or 4:00 PM.

Is The UPS Store open on Sunday?

Virtually all The UPS Store locations are closed Sunday. UPS does not pick up or deliver on Sunday (except via UPS SurePost which uses USPS for final-mile delivery on heavy-volume routes), so retail-store Sunday hours would not match a same-day pickup window. For Sunday-evening urgent shipping needs, FedEx Office Sunday hours at major-metro locations may be the only retail option. USPS Sunday Amazon delivery operates on a separate schedule unrelated to retail shipping.

Find a The UPS Store store near me

Hours vary by location, so the most accurate hours for your nearest store are on the official The UPS Store store locator. Enter your zip code or city to see the closest stores and their current hours.

The UPS Store hours - frequently asked questions

What time does The UPS Store open today?

Most The UPS Store locations open at 8:00 AM Monday through Friday and 9:00 AM Saturday. Some franchises open earlier at 7:00 AM in business-district markets. Virtually all stores are closed Sunday entirely. Use the locator below to confirm the open time at your specific store since hours vary widely by franchise.

What time does The UPS Store close?

Most The UPS Store locations close at 7:00 PM Monday through Friday and 5:00 PM Saturday. Some franchises close earlier at 6:00 PM weekdays or 4:00 PM Saturday. Last shipping pickup of the day is typically 30 to 60 minutes before posted close (the store needs time to prepare daily UPS pickup). Pickup happens once or twice daily; same-day shipping requires arriving before the cutoff.

Is The UPS Store open Saturday?

Yes, most The UPS Store locations are open Saturday 9:00 AM to 5:00 PM. Saturday is the busiest day of the week for retail walk-in shipping (customers shipping eBay/Etsy/personal packages with weekday work conflicts use Saturday). Some smaller-market franchises close earlier at 3:00 PM or 4:00 PM Saturday. Saturday UPS pickup happens once around 2:00 PM at most stores; arrive before 1:30 PM for same-Saturday shipping.

Is The UPS Store open Sunday?

No. Virtually all The UPS Store locations are closed Sunday. UPS does not pick up or deliver on Sunday (except via UPS SurePost which uses USPS for final-mile delivery, with Sunday delivery only at heavy-volume USPS routes), so retail-store Sunday hours would not match a same-day pickup window. For weekend shipping needs, FedEx Office or USPS Saturday pickups can sometimes work; for urgent overnight Sunday-evening needs, FedEx Office Sunday hours at major-metro locations may be the only option.

Is The UPS Store open on holidays?

No, all The UPS Store locations are closed on Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, and New Year's Day (federal holidays where UPS does not deliver). Christmas Eve and New Year's Eve typically run reduced 8:00 AM to 2:00 PM or 8:00 AM to 3:00 PM hours. Most stores remain open with regular hours on Veterans Day, Columbus Day, MLK Day, Presidents Day, and Juneteenth (UPS still delivers those days). Black Friday status varies by franchise.

Is The UPS Store the same as UPS?

Same parent company but different operations. UPS Inc. (NYSE:UPS) is the global delivery company that handles package pickup, sorting, transportation, and delivery. The UPS Store is the retail shipping and business services franchise system owned by UPS Inc. (acquired 2001 from Mail Boxes Etc.). The UPS Store franchises drop off packages with UPS for delivery, but they also offer non-shipping services like notary, printing, mailbox rental, document shredding, and packing that the UPS delivery network does not provide. Each The UPS Store is independently owned and operated by a franchisee.

What services does The UPS Store offer?

Beyond UPS shipping (Ground, 2-Day Air, Next Day Air, International, freight), The UPS Store offers a wide range of business services: packing services and packing supplies, mailbox rental (PO-Box-style with a real street address for mail forwarding), notary public service, fingerprinting (live-scan and ink-card for background checks and certifications), printing and copying (both small-format documents and large-format posters/banners), fax service, document shredding, passport photos, return shipping for online retailers (Amazon Returns, Macy's Returns, etc.), and graphic design services. Service availability varies by franchise; the locator filters by service capability.

Does The UPS Store have a notary?

Yes, most The UPS Store locations offer notary public service for documents. The notary is typically the franchise owner or a designated employee with current state notary commission. Notary fees vary by state but are typically $5 to $15 per signature. Mobile notary service (notary travels to customer location) is available at some franchises for an additional fee. Call your specific store before arriving to confirm notary availability that day (the notary is a single person who may not be on-shift at all times).

Can I drop off a package at The UPS Store?

Yes. The UPS Store accepts UPS package drop-offs with prepaid shipping labels (no charge for drop-off). Bring the package with the label attached and visible. The store stamps a drop-off receipt for tracking purposes. Last drop-off for same-day UPS pickup is typically 4:00 PM weekdays and 1:30 PM Saturday at most stores; later drop-offs are accepted but processed for next-day pickup. The UPS Store can also receive packages on your behalf through Amazon Returns, Macy's Returns, and other partner-retailer return programs.

What is the difference between The UPS Store and FedEx Office?

Both are retail shipping and business services chains, but with different parent carriers. The UPS Store is owned by UPS Inc. (NYSE:UPS) with about 5,300 US franchise locations primarily handling UPS shipping. FedEx Office is owned by FedEx Corp. (NYSE:FDX) with about 2,000 US locations primarily handling FedEx shipping. Service overlap: both offer printing, copying, packing, mailbox rental, and document services. Key differences: The UPS Store is heavily franchised (independent owners); FedEx Office is corporate-owned with more uniform pricing and policies. Hours: The UPS Store typically closes Sunday; FedEx Office major-metro locations are often open Sunday with shorter hours.

What is The UPS Store customer service phone number?

The UPS Store customer service is 1-800-789-4623, available Monday through Friday 9:00 AM to 8:00 PM Eastern Time for general inquiries, mailbox account questions, franchise feedback, and corporate matters. For tracking UPS shipments call the main UPS line at 1-800-742-5877. Each The UPS Store has its own local store phone listed in the locator below; for store-specific questions calling the local franchise directly is faster than the corporate line.

Where is the nearest The UPS Store?

Use the locator below or visit theupsstore.com/tools/find-a-store and enter your ZIP code to find the nearest The UPS Store, including current hours, the specific phone number, the services offered (notary, fingerprinting, large-format printing, document shredding, passport photos, etc.), and last-pickup deadlines. The chain has about 5,300 US locations in nearly every metro and most suburban shopping centers. For any major shipping deadline (eBay end-of-month, holiday gift shipping, business document mailings), use the locator to confirm Saturday hours and the daily UPS pickup cutoff at your specific store.

The UPS Store customer service: 1-800-789-4623 - call to confirm hours or ask questions.

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Last verified: May 2026 against The UPS Store's official store locator and press releases.

Disclaimer: we are not connected with The UPS Store or any other company. Whathours.com exists to show the working hours of good businesses worldwide.