Edward Jones hours

Most Edward Jones offices are open 8:00 AM to 5:00 PM Monday through Friday and closed Saturday and Sunday. Some Financial Advisors take Saturday appointments by request. Closed on all major bank holidays (Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas, etc.). Each office is staffed by one Financial Advisor plus a Branch Office Administrator. Customer service: 1-800-441-2192.

Edward Jones is the largest US financial advisory firm by office count with about 15,000 branches nationwide, owned by The Jones Financial Companies LLLP (one of the largest private partnerships in the United States, not publicly traded), headquartered in Maryland Heights Missouri (the St. Louis suburb), founded in 1922 in St. Louis by Edward D. Jones Sr. and known for the distinctive one-financial-advisor-per-branch staffing model where each office is staffed by a single Financial Advisor plus a Branch Office Administrator.

The questions readers actually ask: what time does Edward Jones open today, when does the office close, are they open Saturday or Sunday, are they open on bank holidays like Memorial Day or Labor Day, and how to reach a Financial Advisor outside of the standard 8 AM to 5 PM weekday window.

Two Edward Jones specific things worth knowing: most offices run a weekday-only 8:00 AM to 5:00 PM Monday through Friday schedule with closed weekends (some Financial Advisors take Saturday appointments by request, but the office is not staffed for walk-ins). The chain is also closed on all major NYSE and federal banking holidays (Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas, etc.). Bank sibling Wells Fargo runs Saturday lobby hours that Edward Jones does not, but Wells Fargo is a deposit bank focused on checking and savings while Edward Jones is investment-focused (IRAs, 401k rollovers, mutual funds, retirement planning). Specialty-office sibling Miracle-Ear follows a similar weekday-only model with closed Sundays serving the same older demographic from about 1,500 hearing aid centers nationwide. Retail business-services chain The UPS Store runs a comparable weekday-Mon-Fri 8am-7pm + Saturday-only schedule across about 5,300 franchise locations.

Use the locator below for your specific Edward Jones office hours, the Financial Advisor name, and direct office phone number.

Is Edward Jones open today?

Edward Jones generally follows the standard weekly schedule below. Hours can vary by location - confirm your specific store via the official locator.

Edward Jones weekly hours

Edward Jones holiday hours

Is Edward Jones open on Saturday?

Most Edward Jones offices are closed Saturday. Some Financial Advisors take Saturday appointments by request, especially for retirement-planning clients with weekday work conflicts. Saturday appointments are scheduled directly with the Financial Advisor (call the office's direct phone listed in the locator below) and the office is unlocked specifically for the appointment rather than open for walk-ins. Account access is available 24/7 online at edwardjones.com and the Edward Jones Mobile app on Saturdays.

Is Edward Jones open on Sunday?

All Edward Jones offices are closed Sunday. Edward Jones follows the standard NYSE and federal banking calendar where Sunday is a non-trading and non-business day across the financial industry. Account access is available 24/7 online at edwardjones.com and the Edward Jones Mobile app on Sundays. Urgent account issues route to the corporate customer service line at 1-800-441-2192 (limited Sunday staffing).

Find a Edward Jones store near me

Hours vary by location, so the most accurate hours for your nearest store are on the official Edward Jones store locator. Enter your zip code or city to see the closest stores and their current hours.

Edward Jones hours - frequently asked questions

What time does Edward Jones open today?

Most Edward Jones offices open at 8:00 AM Monday through Friday. The office is staffed by a single Financial Advisor plus a Branch Office Administrator, so the open time is the time the Financial Advisor begins client meetings. Use the locator below to find your specific office and confirm the Financial Advisor's schedule (some advisors take earlier 7:00 AM client meetings by appointment).

What time does Edward Jones close?

Most Edward Jones offices close at 5:00 PM Monday through Friday. Some Financial Advisors take late-afternoon and early-evening appointments by request (the office may stay open until 6:00 PM or 7:00 PM with the door unlocked for a scheduled meeting). Walk-ins are typically accepted until 4:30 PM so the Financial Advisor has time to handle the meeting before lockup.

Is Edward Jones open on Saturday?

No, most Edward Jones offices are closed Saturday. Some Financial Advisors take Saturday appointments by request (especially for retirement-planning clients with weekday work conflicts), but the office is not staffed for walk-ins on Saturday. Call your specific Financial Advisor (each office has its own direct phone listed in the locator below) to request a Saturday appointment.

Is Edward Jones open on Sunday?

No. All Edward Jones offices are closed Sunday. Account access is available 24/7 online at edwardjones.com or via the Edward Jones Mobile app. Urgent account issues outside business hours route to the corporate customer service line at 1-800-441-2192.

Is Edward Jones open on bank holidays?

Edward Jones offices follow the NYSE and federal banking holiday calendar. Closed on Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving, Christmas, New Year's Day, MLK Day, and Presidents Day. Open with regular hours on Columbus Day and Veterans Day (when stock markets are open even though bond markets are closed). Christmas Eve and Black Friday typically run reduced 8:00 AM to 1:00 PM hours following the early stock market close.

Is Edward Jones a bank?

No. Edward Jones is a financial advisory firm and broker-dealer (registered with FINRA and SIPC), not a deposit bank. Edward Jones offers investment products (mutual funds, stocks, bonds, ETFs, annuities), retirement accounts (IRAs, Roth IRAs, 401(k) rollovers, SEP-IRAs), education savings plans (529 plans), and insurance products. For checking and savings accounts, mortgages, and consumer loans, customers use traditional banks (Wells Fargo, Chase, Bank of America, etc.). Edward Jones does offer cash management accounts that include check-writing and debit card features through partner banks.

What does Edward Jones offer?

Edward Jones offers comprehensive financial planning and investment advisory services through the one-Financial-Advisor-per-branch model: investment advisory and portfolio management, retirement accounts (Traditional IRA, Roth IRA, SEP-IRA, SIMPLE IRA, 401(k) rollovers), education savings (529 plans, Coverdell), mutual fund investing, individual stock and bond purchasing, ETFs, annuities (variable, fixed, and immediate), insurance (life, long-term care, disability), trust services, and the Edward Jones cash management account. The advisory model is fee-based for managed accounts and commission-based for brokerage-only accounts.

What is the Edward Jones one-advisor-per-branch model?

Edward Jones is unique among major US brokerages in staffing each branch office with just one Financial Advisor plus one Branch Office Administrator (BOA). Competitors like Merrill Lynch, Morgan Stanley, and Charles Schwab cluster financial advisors in regional offices (often 10 to 50 advisors per location). The Edward Jones model means there are about 15,000 small Edward Jones branches in shopping centers, office parks, and small-town main streets, with the Financial Advisor serving as the single point of contact for clients. The model emphasizes long-term advisor-client relationships and is heavily concentrated in suburban and small-town markets that lack a major-city financial district.

How is Edward Jones different from Charles Schwab or Merrill Lynch?

All three are US financial advisory firms but operate different models. Edward Jones has the largest office count (~15,000) with the one-advisor-per-branch model concentrated in suburban and small-town markets. Charles Schwab is online-discount-broker-first with about 350 branch offices nationwide and lower account minimums for self-directed investors. Merrill Lynch (now part of Bank of America) has about 4,300 advisors but cluster them in larger regional offices, focused on higher-net-worth clientele (typically $250K+ minimums) and integrated with Bank of America banking products. Hours pattern: Edward Jones is weekday-only at offices; Charles Schwab branches keep similar weekday-only office hours but the customer-service line runs 24/7.

Do I need an appointment at Edward Jones?

Walk-ins are accepted at most Edward Jones offices but the Financial Advisor may not have immediate availability for an unscheduled meeting (since the office runs on a one-advisor model, the advisor may already be in a client meeting when you walk in). Appointments are strongly recommended and can be scheduled directly with your specific Financial Advisor, online at edwardjones.com, or via the customer service line at 1-800-441-2192. Initial consultations for new clients are typically free and last 30 to 60 minutes.

What is the Edward Jones customer service phone number?

Edward Jones customer service is 1-800-441-2192, available Monday through Friday 7:00 AM to 7:00 PM Central Time. For urgent account issues outside those hours (especially margin calls and trade settlement issues), the line routes to a 24/7 secondary number. Each Edward Jones office has its own direct phone for the local Financial Advisor and Branch Office Administrator listed in the locator below; for client account questions calling your specific Financial Advisor directly is faster than the corporate line.

Where is the nearest Edward Jones?

Use the locator below or visit edwardjones.com/find-a-financial-advisor and enter your ZIP code to find the nearest Edward Jones office, including the Financial Advisor's name, office phone number, and current hours. The chain has about 15,000 offices nationwide with the heaviest density in suburban shopping centers and small-town main streets across the Midwest (St. Louis HQ home market), the Southeast, Texas, and the Mountain West. Most metro areas have dozens of Edward Jones offices within a 5 mile radius.

Edward Jones customer service: 1-800-441-2192 - call to confirm hours or ask questions.

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Last verified: May 2026 against Edward Jones's official store locator and press releases.

Disclaimer: we are not connected with Edward Jones or any other company. Whathours.com exists to show the working hours of good businesses worldwide.