Macy’s hours
Most Macy's stores are open 10:00 AM to 9:00 PM Monday through Saturday and 11:00 AM to 8:00 PM Sunday. The chain closes nationwide only on Thanksgiving Day and Christmas Day. Customer service by phone runs 8:00 AM to 10:00 PM ET seven days a week. Hours vary by location, so check the locator below for your nearest store.
Macy’s is the largest US department store chain, with around 480 stores nationwide selling apparel, shoes, accessories, beauty (with in-store cosmetics counters and Bluemercury locations), home goods, furniture, and jewelry, plus the iconic Herald Square flagship in New York City.
The questions readers actually ask: what time does Macy’s open today, what are the Sunday hours, when can I reach customer service by phone, is it open on Labor Day, Thanksgiving, or Christmas, and which phone number to call for orders versus the credit card.
One thing to know: Macy’s closes nationwide only on Thanksgiving Day and Christmas Day. The chain stays open with modified hours on every other US holiday, including New Year’s Day, Easter (most stores), Memorial Day, July 4, and Labor Day. Higher-end competitor Nordstrom follows a similar weekly schedule but adds Easter Sunday closure, and Macy’s Inc. higher-end subsidiary Bloomingdale’s matches that Easter closure as well.
Hours vary by store, so the locator further down the page is the fastest way to confirm hours for the Macy’s nearest you.
Is Macy’s open today?
Macy’s generally follows the standard weekly schedule below. Hours can vary by location - confirm your specific store via the official locator.
Macy’s weekly hours
| Day | Typical hours | Notes |
|---|---|---|
| Monday | 10:00 AM - 9:00 PM | Typical Macy's weekday hours; some stores close at 8 PM, flagships open later |
| Tuesday | 10:00 AM - 9:00 PM | Typical Macy's weekday hours |
| Wednesday | 10:00 AM - 9:00 PM | Typical Macy's weekday hours |
| Thursday | 10:00 AM - 9:00 PM | Typical Macy's weekday hours |
| Friday | 10:00 AM - 9:00 PM | Some flagships extend Friday close to 10:00 PM |
| Saturday | 10:00 AM - 9:00 PM | Standard weekend hours; some flagships extend Saturday close to 10:00 PM |
| Sunday | 11:00 AM - 8:00 PM | Sunday opens 1 hour later and closes 1 hour earlier than weekdays at most stores |
Macy’s holiday hours
| Holiday | Date | Status | Hours | Notes |
|---|---|---|---|---|
| Mother's Day | Sun, May 10, 2026 | Open - normal hours | 11:00 AM - 8:00 PM | Standard Sunday hours; one of the busiest jewelry shopping days at Macy's |
| Memorial Day | Mon, May 25, 2026 | Open - normal hours | 10:00 AM - 9:00 PM | Standard Monday hours; Macy's Memorial Day Sale runs through the long weekend |
| Juneteenth | Fri, Jun 19, 2026 | Open - normal hours | 10:00 AM - 9:00 PM | Standard Friday hours |
| Father's Day | Sun, Jun 21, 2026 | Open - normal hours | 11:00 AM - 8:00 PM | Standard Sunday hours |
| Independence Day | Sat, Jul 4, 2026 | Open - modified hours | 11:00 AM - 7:00 PM | Macy's is open July 4 with reduced hours; July 4 Sale event at most stores |
| Labor Day | Mon, Sep 7, 2026 | Open - normal hours | 10:00 AM - 9:00 PM | Macy's is open Labor Day with regular hours; the Macy's Labor Day Sale draws heavy traffic |
| Columbus Day | Mon, Oct 12, 2026 | Open - normal hours | 10:00 AM - 9:00 PM | Standard Monday hours |
| Halloween | Sat, Oct 31, 2026 | Open - normal hours | 10:00 AM - 9:00 PM | Standard Saturday hours |
| Veterans Day | Wed, Nov 11, 2026 | Open - normal hours | 10:00 AM - 9:00 PM | Standard midweek hours |
| Thanksgiving Day | Thu, Nov 26, 2026 | Closed | All Macy's stores closed nationwide for Thanksgiving (the chain hosts the Thanksgiving Day Parade but stores are closed for in-person shopping) | |
| Black Friday | Fri, Nov 27, 2026 | Open - modified hours | 6:00 AM - 11:00 PM | Macy's opens early at 6 AM with extended evening hours; major sales day |
| Christmas Eve | Thu, Dec 24, 2026 | Open - modified hours | 9:00 AM - 6:00 PM | Most stores open early at 9 AM and close at 6 PM |
| Christmas Day | Fri, Dec 25, 2026 | Closed | All Macy's stores closed nationwide for Christmas | |
| New Year's Eve | Thu, Dec 31, 2026 | Open - modified hours | 10:00 AM - 6:00 PM | Most stores close early at 6 PM |
| New Year's Day | Fri, Jan 1, 2027 | Open - modified hours | 11:00 AM - 7:00 PM | Macy's is open New Year's Day with reduced hours, typically 11 AM to 7 PM |
| Easter Sunday | Sun, Mar 28, 2027 | Open - modified hours | 11:00 AM - 6:00 PM | Most Macy's stores open Easter with reduced hours; some mall-based stores closed depending on mall landlord. Confirm with your local store. |
Is Macy’s open on Saturday?
Yes, Macy's is open Saturday at every store with regular weekday hours, typically 10:00 AM to 9:00 PM. Some flagships (Herald Square in NYC, Union Square in San Francisco) extend Saturday close to 10:00 PM. Mall-based Macy's stores follow mall Saturday hours, which can be slightly shorter (10:00 AM to 8:00 PM at some malls). Saturday is one of the busiest shopping days at Macy's, especially during the Memorial Day, July 4, and Labor Day Sale weekends.
Is Macy’s open on Sunday?
Yes, Macy's is open Sunday at most stores with shorter hours than the rest of the week, typically 11:00 AM to 8:00 PM. Sunday opens 1 hour later and closes 1 hour earlier than weekdays. Mall-based Macy's stores follow mall Sunday hours, often 12:00 PM to 6:00 PM. The Herald Square NYC flagship runs longer Sunday hours, typically 11 AM to 9 PM. Always confirm Sunday hours on the official store locator.
Find a Macy’s store near me
Hours vary by location, so the most accurate hours for your nearest store are on the official Macy’s store locator. Enter your zip code or city to see the closest stores and their current hours.
Macy’s hours - frequently asked questions
What is the Macy's customer service phone number?
The main Macy's customer service phone number is 1-800-289-6229 (TTY: 711). Live agents are available Monday through Sunday, 8:00 AM to 10:00 PM Eastern Time. For Macy's Credit Card and credit account questions, call 1-888-257-6757. Furniture and mattress order questions have a separate online support form on macys.com.
What are Macy's customer service hours?
Macy's customer service phone agents are available Monday through Sunday, 8:00 AM to 10:00 PM Eastern Time. Holiday exceptions may apply. Online chat runs during the same hours, available from the bottom of any macys.com page. The Macy's Credit Card customer service line at 1-888-257-6757 has its own hours and stays open extended for billing questions.
Is Macy's open on Labor Day?
Yes. Macy's is open on Labor Day with regular weekday hours, typically 10:00 AM to 9:00 PM. Labor Day is the top holiday shopping day at Macy's, with the chain running its annual Labor Day Sale through the long weekend. Sales typically include summer clearance, mattress deals, and home goods promotions.
Is Macy's open on Sunday?
Yes, Macy's is open on Sunday at most locations, typically 11:00 AM to 8:00 PM. Sunday opens 1 hour later and closes 1 hour earlier than weekdays. Mall-based Macy's stores follow mall Sunday hours, which can be slightly shorter (12:00 PM to 6:00 PM at some malls). The Herald Square flagship runs longer Sunday hours, typically 11 AM to 9 PM.
What time does Macy's open today?
Most Macy's stores open at 10:00 AM Monday through Saturday and 11:00 AM on Sunday. The Herald Square NYC flagship and other large-market flagships open at the same time but stay open later. The Macy's app and store locator show today's exact hours for your nearest store.
Is Macy's open on New Year's Day?
Yes. Macy's is open on New Year's Day with reduced hours, typically 11:00 AM to 7:00 PM. New Year's Eve also runs reduced hours, closing at 6:00 PM. Macy's closes nationwide only on Thanksgiving Day and Christmas Day; New Year's Day stays open.
Is Macy's open on July 4 and Memorial Day?
Yes. Macy's is open on Independence Day (July 4) with reduced hours, typically 11:00 AM to 7:00 PM, and the Macy's July 4 Sale event runs at most stores. Memorial Day stays open with regular Monday hours, 10:00 AM to 9:00 PM. Both days are major sales events at Macy's.
Is Macy's open on Thanksgiving and Christmas?
No. Macy's is closed nationwide on Thanksgiving Day and Christmas Day. Black Friday opens early at 6:00 AM with extended evening hours. Christmas Eve runs reduced hours, opening at 9:00 AM and closing at 6:00 PM. Macy's also famously hosts the Thanksgiving Day Parade in NYC, but all stores stay closed for in-person shopping that day.
Is Macy's open on Easter Sunday?
Most Macy's stores are open on Easter Sunday with reduced hours, typically 11:00 AM to 6:00 PM. Some mall-based Macy's stores may be closed Easter depending on the mall landlord's policy. Macy's does not have a chain-wide Easter closure (unlike Kohl's, TJ Maxx, and Marshalls). Confirm with your specific local store on the macys.com locator.
What are Macy's Black Friday hours?
Most Macy's stores open early on Black Friday, typically 6:00 AM, with extended evening hours through 11:00 PM. Black Friday is one of the busiest shopping days at Macy's, with the famous One Day Sale, doorbusters, and holiday markdowns. Confirm your store's exact Black Friday hours on the Macy's app or store locator.
How long does Macy's pickup in store take?
Most Macy's in-store pickup orders are ready within 4 hours of placing the order, often faster. You receive an email when your order is ready for pickup. Pickup is available during regular store hours; arrive at the customer service desk with your order confirmation and a photo ID. Same-day pickup is available at most stores when the item is in stock locally.
Are Macy's stores still open?
Yes. Macy's currently operates around 480 US stores. The chain has been closing some lower-performing locations as part of a multi-year reorganization announced in 2024, with around 150 closures planned through 2027. Most major-market stores remain open. To confirm whether a specific Macy's store is still open, use the Macy's store locator or call the location directly.
Macy’s customer service: 1-800-289-6229 - call to confirm hours or ask questions.
Relevant articles
Last verified: May 2026 against Macy’s's official store locator and press releases.
Disclaimer: we are not connected with Macy’s or any other company. Whathours.com exists to show the working hours of good businesses worldwide.