JCPenney hours

Most JCPenney stores are open 10:00 AM to 9:00 PM Monday through Saturday and 11:00 AM to 7:00 PM Sunday. The chain closes nationwide on Thanksgiving Day and Christmas Day. Black Friday opens at 5:00 AM and Christmas Eve at 9:00 AM. Customer service by phone runs 24 hours a day. Hours vary by location, so check the locator below for your nearest store.

JCPenney is a US department store chain with around 650 stores selling apparel, shoes, jewelry, beauty (under the JCPenney Beauty brand), home goods, bedding, and window coverings, with optical centers and salons at many locations.

The questions readers actually ask: what time does JCPenney open today, what are the Sunday hours, what are the Black Friday and Christmas Eve hours, and which phone number to call for orders or to manage a JCPenney credit card.

One thing to know: JCPenney closes nationwide on Thanksgiving Day and Christmas Day. Black Friday opens at 5:00 AM with extended hours, and Christmas Eve opens at 9:00 AM with an early close. Smaller regional malls like Mercer Mall in Bluefield WV often see JCPenney run shorter hours than the chain-wide standard.

Hours vary by store, so the locator further down the page is the fastest way to confirm hours for the JCPenney nearest you.

Is JCPenney open today?

JCPenney generally follows the standard weekly schedule below. Hours can vary by location - confirm your specific store via the official locator.

JCPenney weekly hours

JCPenney holiday hours

Is JCPenney open on Saturday?

Yes, JCPenney is open Saturday at every active store with regular weekday hours, typically 10:00 AM to 9:00 PM. Some mall-based JCPenney stores follow mall Saturday hours, which can run 11:00 AM to 8:00 PM or 11:00 AM to 9:00 PM at malls with later closing times. Saturday is one of the busiest shopping days at JCPenney, especially during Memorial Day, July 4, and Labor Day Sale weekends.

Is JCPenney open on Sunday?

Yes, JCPenney is open Sunday at most stores with shorter hours than the rest of the week, typically 11:00 AM to 7:00 PM. Sunday opens 1 hour later and closes 2 hours earlier than weekdays. Mall-based JCPenney stores follow mall Sunday hours, often 12:00 PM to 6:00 PM at smaller-market malls. The JCPenney app shows your local store's exact Sunday hours.

Find a JCPenney store near me

Hours vary by location, so the most accurate hours for your nearest store are on the official JCPenney store locator. Enter your zip code or city to see the closest stores and their current hours.

JCPenney hours - frequently asked questions

What is the JCPenney customer service phone number?

The main JCPenney customer service phone number is 1-800-322-1189, available 24 hours a day, 7 days a week. Use this line for orders, returns, refunds, package tracking, account access, and complaints. For JCPenney Credit Card and Mastercard account questions (issued by Synchrony Bank), call 1-800-542-0800. Customer service email is [email protected].

What time does JCPenney open on Black Friday?

Most JCPenney stores open at 5:00 AM local time on Black Friday with extended evening hours through 10:00 PM (confirmed by JCPenney corporate). Black Friday is the biggest shopping day of the year at JCPenney, with doorbuster deals, JCPenney Rewards offers, and sale prices on apparel, jewelry, and home goods. Confirm your store's exact Black Friday hours on the JCPenney app or store locator.

What are JCPenney Christmas Eve hours?

Most JCPenney stores open at 9:00 AM local time on Christmas Eve and close early at 6:00 PM (confirmed by JCPenney corporate). The early close gives team members time off before Christmas Day, when all stores close nationwide. JCPenney reopens with regular hours the day after Christmas, often with strong post-holiday markdown sales.

Is JCPenney open on Thanksgiving and Christmas?

No. JCPenney is closed nationwide on Thanksgiving Day and Christmas Day, per the chain's corporate policy. Black Friday opens early at 5:00 AM with extended hours. Christmas Eve runs reduced hours, opening at 9 AM and closing at 6 PM. The chain reopens for normal Mon-Sat hours the day after each closure.

Is JCPenney open on Sunday?

Yes, JCPenney is open on Sunday at most locations, typically 11:00 AM to 7:00 PM. Sunday opens 1 hour later and closes 2 hours earlier than weekdays. Mall-based JCPenney stores follow mall Sunday hours, which can be even shorter (12:00 PM to 6:00 PM at some malls). Always confirm Sunday hours on the official store locator.

What time does JCPenney open today?

Most JCPenney stores open at 10:00 AM Monday through Saturday and 11:00 AM on Sunday. Some mall-based stores open at 11:00 AM weekdays in line with mall hours. The JCPenney store locator and the JCPenney app show today's exact hours for your nearest store, including any holiday adjustments.

Is JCPenney open on Easter Sunday?

Most JCPenney stores are open on Easter Sunday with reduced hours, typically 11:00 AM to 6:00 PM. Some mall-based JCPenney stores may be closed Easter depending on the mall landlord's policy. JCPenney corporate only lists Thanksgiving Day and Christmas Day as nationwide closures (Easter is not on the chain-wide closure list). Confirm with your specific local store.

Is JCPenney open on New Year's Day?

Yes. JCPenney is open on New Year's Day with reduced hours, typically 11:00 AM to 7:00 PM. New Year's Eve also runs reduced hours, closing at 6:00 PM. Both days are popular for post-holiday clearance markdowns. New Year's Day is not on JCPenney's nationwide closure list.

How can I manage my JCPenney Credit Card?

The JCPenney Credit Card and JCPenney Mastercard are issued by Synchrony Bank. Manage payments, view statements, dispute charges, and check rewards online at jcpenney.syf.com or by calling Synchrony at 1-800-542-0800. Store associates can also help with credit applications and Rewards enrollment during regular store hours. The JCPenney Credit Card offers up to 30% off select purchases for cardholders.

What are JCPenney Memorial Day, July 4, and Labor Day hours?

JCPenney is open on Memorial Day, Independence Day (July 4), and Labor Day with regular hours, typically 10:00 AM to 9:00 PM. None of these federal holidays are on JCPenney's nationwide closure list. All three are major Sale events at JCPenney, with deep markdowns on apparel, mattresses, and home goods.

Are JCPenney stores still open?

Yes. JCPenney currently operates around 650 US stores. The chain emerged from a 2020 Chapter 11 bankruptcy under new ownership (Simon Property Group and Brookfield Asset Management) and has reduced its footprint from a peak of about 1,100 stores. Most major-market JCPenney stores remain open. To confirm whether a specific JCPenney store is still open, use the JCPenney store locator or call your local store directly.

Will JCPenney be open tomorrow?

On any regular weekday, Saturday, or Sunday, JCPenney is open at every active store, typically 10:00 AM to 9:00 PM weekdays and 11:00 AM to 7:00 PM Sunday. The only days JCPenney closes nationwide are Thanksgiving Day and Christmas Day. Confirm tomorrow's hours on the JCPenney store locator or app.

JCPenney customer service: 1-800-322-1189 - call to confirm hours or ask questions.

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Last verified: May 2026 against JCPenney's official store locator and press releases.

Disclaimer: we are not connected with JCPenney or any other company. Whathours.com exists to show the working hours of good businesses worldwide.