Jackson Hewitt hours

Most Jackson Hewitt standalone offices run 9:00 AM to 8:00 PM Monday through Saturday and 11:00 AM to 4:00 PM Sunday during peak tax season (January through April 15). About 3,000 of the 5,500 offices are inside-Walmart counters following host Walmart hours (typically 9:00 AM to 8:00 PM Mon-Sat, 9:00 AM to 6:00 PM Sun). Most offices closed off-season (May-December); inside-Walmart counters close entirely. Customer service: 1-800-234-1040.

Jackson Hewitt is the second-largest US tax preparation chain after H&R Block, with about 5,500 offices during peak tax season (January through April 15) of which roughly 3,000 (more than half the footprint) are tax-prep counters inside Walmart stores, owned by Corsair Capital (private equity) since 2018, headquartered in Jersey City New Jersey and founded in 1982 in Norfolk Virginia by John Hewitt and Robert McMurry (John Hewitt later left and founded competitor Liberty Tax Service in 1997).

The questions readers actually ask: what time does Jackson Hewitt open today, when does the office close, are they open Sunday during tax season, what are off-season hours, are they open on Tax Day or Presidents Day, and the inside-Walmart counter hours.

Two Jackson Hewitt specific things worth knowing: about 55 percent of Jackson Hewitt offices are tax-prep counters inside Walmart stores, where hours follow the host Walmart store schedule (typically 9:00 AM to 8:00 PM Monday through Saturday and 9:00 AM to 6:00 PM Sunday) during peak tax season; standalone Jackson Hewitt offices typically run 9:00 AM to 8:00 PM Mon-Sat and 11:00 AM to 4:00 PM Sunday during peak season. Off-season (May through December) inside-Walmart counters close entirely while standalone offices reduce to 9:00 AM to 5:00 PM Mon-Fri or close depending on the franchise.

Use the locator below for your specific Jackson Hewitt office hours and to check whether the location is inside-Walmart or standalone format.

Is Jackson Hewitt open today?

Jackson Hewitt generally follows the standard weekly schedule below. Hours can vary by location - confirm your specific store via the official locator.

Jackson Hewitt weekly hours

Jackson Hewitt holiday hours

Is Jackson Hewitt open on Saturday?

Saturday hours at Jackson Hewitt depend on the office format and the season. Peak tax season (January through April 15) standalone offices run 9:00 AM to 8:00 PM Saturday; inside-Walmart counters run 9:00 AM to 8:00 PM Saturday following host Walmart hours. Off-season (May through December) inside-Walmart counters are closed entirely Saturday and most standalone offices are also closed. The Saturday before Tax Day is one of the busiest single days of the year at most offices.

Is Jackson Hewitt open on Sunday?

Sunday hours at Jackson Hewitt are tax-season only. Peak tax season (January through April 15) standalone offices run 11:00 AM to 4:00 PM Sunday; inside-Walmart counters run longer 9:00 AM to 6:00 PM Sunday following host Walmart Sunday hours. Off-season (May through December) inside-Walmart counters are closed entirely Sunday and most standalone offices are also closed. Easter Sunday is the one Sunday with chain-wide closure even at peak-season Sunday-open offices.

Find a Jackson Hewitt store near me

Hours vary by location, so the most accurate hours for your nearest store are on the official Jackson Hewitt store locator. Enter your zip code or city to see the closest stores and their current hours.

Jackson Hewitt hours - frequently asked questions

What time does Jackson Hewitt open today?

Hours depend on whether the office is standalone or inside Walmart, plus the season. Peak tax season (January through April 15) standalone offices typically open at 9:00 AM Monday through Saturday and 11:00 AM Sunday. Inside-Walmart counters open with the host Walmart store (typically 9:00 AM Monday through Saturday and 9:00 AM Sunday). Off-season most offices are closed entirely. Use the locator below to confirm whether your office is open today.

What time does Jackson Hewitt close?

Peak tax season standalone offices close at 8:00 PM Mon-Sat and 4:00 PM Sunday. Inside-Walmart counters close with the host Walmart store (typically 8:00 PM Mon-Sat, 6:00 PM Sun). Walk-in service is typically accepted up to 30 minutes before posted close so the tax pro can finish the return before lockup. Closes are extended on Tax Day.

Is Jackson Hewitt open on Sunday during tax season?

Yes during peak tax season. Standalone Jackson Hewitt offices typically run 11:00 AM to 4:00 PM Sunday during peak tax season (January through April 15). Inside-Walmart counters run longer 9:00 AM to 6:00 PM Sunday hours following the host Walmart Sunday hours. Off-season (May through December) most Jackson Hewitt offices are closed Sunday entirely.

What is the difference between Jackson Hewitt at Walmart and standalone Jackson Hewitt?

Jackson Hewitt operates two retail formats. About 3,000 of the 5,500 peak-season offices (more than half the chain) are tax-prep counters inside Walmart stores; these follow the host Walmart store hours (typically 9:00 AM to 8:00 PM Mon-Sat, 9:00 AM to 6:00 PM Sun) during peak tax season and close entirely from April 16 through mid-January. The other ~2,500 standalone offices in strip centers and smaller commercial spaces typically run 9:00 AM to 8:00 PM Mon-Sat, 11:00 AM to 4:00 PM Sun during peak season; year-round standalone offices stay open with reduced hours off-season for amended returns and audit support.

When does Jackson Hewitt tax season start?

Jackson Hewitt tax season starts in early to mid-January each year, when the IRS opens e-filing acceptance (typically late January). Most inside-Walmart counters open between January 8 and January 15 each year. Standalone offices open earlier (early January or late December). Tax season runs through April 15 (or whatever day Tax Day falls on). After April 15, inside-Walmart counters close entirely while standalone offices switch to off-season operations.

Is Jackson Hewitt open on Tax Day (April 15)?

Yes. Jackson Hewitt offices are open with extended hours on Tax Day. Most standalone offices extend close to 9:00 PM or later on Tax Day to accept last-minute walk-ins. Inside-Walmart counters extend with the host Walmart store hours. Tax Day is the single busiest day of the year for the chain, with appointment slots and walk-in capacity often filled by mid-morning.

Is Jackson Hewitt open on Presidents Day weekend?

Yes. Jackson Hewitt offices operate normal peak-season hours on Presidents Day Monday and the surrounding weekend (mid-February). Presidents Day weekend is one of the busiest tax-prep weeks of the year because many consumers use the long weekend to handle tax filing. Both standalone offices and inside-Walmart counters operate full peak-season schedules through Presidents Day.

Is Jackson Hewitt open on Thanksgiving Day or Christmas Day?

No. All Jackson Hewitt offices are closed on Thanksgiving Day and Christmas Day. Off-season closures cover most other holidays (Memorial Day, Independence Day, Labor Day, etc.) since the chain is mostly seasonal. The chain reopens in early to mid-January for the new tax-prep cycle.

Are Jackson Hewitt offices closed during the off-season?

Most are. Inside-Walmart counters (about 3,000 of 5,500 offices) close entirely from April 16 through mid-January each year, reopening only for tax season. About 1,500 to 2,000 standalone Jackson Hewitt offices stay open year-round with reduced 9:00 AM to 5:00 PM Monday-Friday hours for amended returns, IRS audit support, and small-business clients; the remaining ~500 standalone offices close entirely off-season. The Jackson Hewitt locator below indicates which offices are currently open.

Does Jackson Hewitt offer Refund Advance loans?

Yes. Jackson Hewitt offers Refund Advance loans (no-cost short-term loans against the expected federal tax refund), funded through partner banks and typically deposited within 24 hours of approval. The loan amount is repaid automatically when the tax refund arrives. Refund Advance amounts vary by approval ($500, $1,000, $1,500, $3,500, $4,500, or $7,000 tiers). The Walmart MoneyCard is one of the deposit options, useful for the inside-Walmart counter clientele who often do not have traditional bank accounts.

What is the Jackson Hewitt customer service phone number?

Jackson Hewitt customer service is 1-800-234-1040, available Monday through Friday 9:00 AM to 8:00 PM and Saturday-Sunday 9:00 AM to 5:00 PM Eastern Time during peak tax season. Off-season the customer service line runs reduced 9:00 AM to 5:00 PM Monday through Friday hours. For local office hours and Walmart-counter availability, calling your specific office directly (each location has its own phone listed in the locator below) is faster than the corporate line.

Where is the nearest Jackson Hewitt?

Use the locator below or visit jacksonhewitt.com/find-a-location and enter your ZIP code to find the nearest Jackson Hewitt office, including current hours, the specific phone number, and whether the location is an inside-Walmart counter or standalone office. The chain has about 5,500 offices peak season nationwide with the heaviest standalone footprint in the Northeast (Jersey City HQ home market) and the heaviest inside-Walmart-counter density in Texas, the Southeast, and the Midwest.

Jackson Hewitt customer service: 1-800-234-1040 - call to confirm hours or ask questions.

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Last verified: May 2026 against Jackson Hewitt's official store locator and press releases.

Disclaimer: we are not connected with Jackson Hewitt or any other company. Whathours.com exists to show the working hours of good businesses worldwide.