Pet Supplies Plus hours
Most Pet Supplies Plus stores are open 9:00 AM to 9:00 PM Monday through Saturday and 10:00 AM to 6:00 PM Sunday. Most stores closed Christmas Day chain-wide; reduced Thanksgiving and Easter Sunday hours. Self-serve dog wash at most stores. Customer service: 1-734-793-6500.
Pet Supplies Plus is a smaller-format neighborhood pet retail chain with about 700 stores across 40+ US states, owned by Franchise Group Inc (also operates Vitamin Shoppe, American Freight, Buddy’s Home Furnishings, and Sylvan Learning brands) since the 2021 acquisition from Sentinel Capital Partners, headquartered in Livonia Michigan, founded in 1988 in Redford Michigan by Harry Shallop and Jack Berry, and operated through a heavily franchised model (about 65 percent of stores are independently franchised) that positions the chain between national pet retail competitors PetSmart and Petco and local independent pet stores.
The questions readers actually ask: what time does Pet Supplies Plus open today, when does the store close, are they open Sunday or Saturday, are they open on Christmas and Thanksgiving, how the self-serve dog wash and grooming services work, and where the nearest store is located.
Two Pet Supplies Plus specific things worth knowing: most stores run 9:00 AM to 9:00 PM Monday through Saturday and 10:00 AM to 6:00 PM Sunday with most stores closed Christmas Day chain-wide, plus reduced Thanksgiving and Easter Sunday hours. The signature self-serve dog wash at most stores lets customers bathe their own dog using shop-supplied tubs, shampoo, towels, and dryers (typical $10 to $15 per wash), a service most PetSmart and Petco stores do not offer; in-store VIP Petcare vaccination clinics run on a separate weekly schedule (typically Saturday or Sunday afternoons).
Use the locator below to find your nearest Pet Supplies Plus store, confirm hours including grooming salon and self-serve dog wash availability, and check upcoming VIP Petcare clinic dates.
Is Pet Supplies Plus open today?
Pet Supplies Plus generally follows the standard weekly schedule below. Hours can vary by location - confirm your specific store via the official locator.
Pet Supplies Plus weekly hours
| Day | Typical hours | Notes |
|---|---|---|
| Monday | 9:00 AM - 9:00 PM | Standard schedule across most franchise stores |
| Tuesday | 9:00 AM - 9:00 PM | Standard schedule |
| Wednesday | 9:00 AM - 9:00 PM | Standard schedule |
| Thursday | 9:00 AM - 9:00 PM | Standard schedule |
| Friday | 9:00 AM - 9:00 PM | Friday afternoon and evening typically the busiest weekday traffic |
| Saturday | 9:00 AM - 9:00 PM | Saturday is the busiest day at most stores; the in-store VIP Petcare vaccination clinic typically runs Saturday afternoon |
| Sunday | 10:00 AM - 6:00 PM | Reduced Sunday hours: open one hour later and close 3 hours earlier than Mon-Sat |
Pet Supplies Plus holiday hours
| Holiday | Date | Status | Hours | Notes |
|---|---|---|---|---|
| Memorial Day | Mon, May 25, 2026 | Open - normal hours | Regular Monday schedule (9am-9pm) | Most stores open with regular hours |
| Juneteenth | Fri, Jun 19, 2026 | Open - normal hours | Regular Friday schedule | Not observed at most stores |
| Independence Day | Sat, Jul 4, 2026 | Open - normal hours | Regular Saturday schedule (9am-9pm) | Most stores open with regular hours |
| Labor Day | Mon, Sep 7, 2026 | Open - normal hours | Regular Monday schedule (9am-9pm) | Most stores open with regular hours |
| Columbus Day / Indigenous Peoples' Day | Mon, Oct 12, 2026 | Open - normal hours | Regular Monday schedule | Not observed at most stores |
| Halloween | Sat, Oct 31, 2026 | Open - normal hours | Regular Saturday schedule | No closure |
| Veterans Day | Wed, Nov 11, 2026 | Open - normal hours | Regular Wednesday schedule | Most stores open |
| Thanksgiving Day | Thu, Nov 26, 2026 | Open - modified hours | Most stores 9:00 AM to 5:00 PM reduced; some closed | Reduced Thanksgiving hours at most franchise stores; some independently-owned stores close entirely |
| Day After Thanksgiving / Black Friday | Fri, Nov 27, 2026 | Open - normal hours | Regular Friday schedule (9am-9pm) | Full hours resume |
| Christmas Eve | Thu, Dec 24, 2026 | Open - modified hours | Most stores 9:00 AM to 6:00 PM reduced | Early close at most stores |
| Christmas Day | Fri, Dec 25, 2026 | Closed | Most Pet Supplies Plus stores closed | Industry-standard closure for pet retail |
| Boxing Day | Sat, Dec 26, 2026 | Open - normal hours | Regular Saturday schedule (9am-9pm) | Stores reopen with full hours |
| New Year's Eve | Thu, Dec 31, 2026 | Open - modified hours | Most stores 9:00 AM to 7:00 PM reduced | Early close at most stores |
| New Year's Day | Fri, Jan 1, 2027 | Open - modified hours | Most stores 11:00 AM to 6:00 PM reduced | Late open and reduced hours at most stores |
| Martin Luther King Jr. Day | Mon, Jan 18, 2027 | Open - normal hours | Regular Monday schedule | Not observed at most stores |
| Easter Sunday | Sun, Apr 4, 2027 | Open - modified hours | Most stores 11:00 AM to 5:00 PM reduced | Reduced Easter hours at most stores |
Is Pet Supplies Plus open on Saturday?
Saturday is the busiest day of the week at most Pet Supplies Plus stores (full 9:00 AM to 9:00 PM hours match weekdays). Saturday afternoon is peak self-serve dog wash demand; expect 10 to 30 minute waits at the most popular stores between 1:00 PM and 4:00 PM. The in-store VIP Petcare vaccination clinic frequently runs Saturday afternoon (typically 1:00 PM to 4:00 PM) at participating stores. Saturday grooming salon appointments often book 1 to 2 weeks ahead during peak periods.
Is Pet Supplies Plus open on Sunday?
Most Pet Supplies Plus stores are open Sunday with reduced 10:00 AM to 6:00 PM hours (one hour later open and 3 hours earlier close than weekdays). Easter Sunday is the one further-reduced Sunday, typically 11:00 AM to 5:00 PM at most stores. Sunday afternoon often hosts in-store VIP Petcare vaccination clinics at stores not running Saturday clinics. Self-serve dog wash and grooming salon are available during all regular Sunday hours.
Find a Pet Supplies Plus store near me
Hours vary by location, so the most accurate hours for your nearest store are on the official Pet Supplies Plus store locator. Enter your zip code or city to see the closest stores and their current hours.
Pet Supplies Plus hours - frequently asked questions
What time does Pet Supplies Plus open today?
Most Pet Supplies Plus stores open at 9:00 AM Monday through Saturday and 10:00 AM Sunday. Sunday open time is one hour later than weekday open time. Some smaller-market franchise stores open at 10:00 AM weekdays. Use the locator below to confirm the open time at your specific store.
What time does Pet Supplies Plus close?
Most Pet Supplies Plus stores close at 9:00 PM Monday through Saturday and 6:00 PM Sunday. Last entry to the dog wash and grooming salon is typically 30 to 60 minutes before posted store close. Some franchise stores in smaller markets close at 8:00 PM weekdays.
Is Pet Supplies Plus open on Sunday?
Yes. Most Pet Supplies Plus stores are open Sunday with reduced 10:00 AM to 6:00 PM hours (one hour later open and 3 hours earlier close than weekdays). Easter Sunday is the one Sunday with further reduced 11:00 AM to 5:00 PM hours at most stores. The in-store VIP Petcare vaccination clinic frequently runs Sunday afternoons at participating locations.
Is Pet Supplies Plus open on Christmas Day?
No. Most Pet Supplies Plus stores are closed Christmas Day chain-wide. Christmas Eve typically runs reduced 9:00 AM to 6:00 PM hours; the chain reopens with full hours on December 26. Independently-owned franchise stores follow chain-wide guidance for the universal Christmas Day closure.
Is Pet Supplies Plus open on Thanksgiving?
Most stores are open with reduced hours, typically 9:00 AM to 5:00 PM, on Thanksgiving Day; some independently-owned franchise stores close entirely. Day-After-Thanksgiving (Black Friday) reopens with full 9:00 AM to 9:00 PM hours.
How does the self-serve dog wash work?
The self-serve dog wash is a Pet Supplies Plus signature service available at most (not all) stores. Customers bring their own dog, walk to the dog wash area, choose a tub size (small or large), and use shop-supplied shampoo, conditioner, towels, dryers, and grooming brushes. Typical price is $10 to $15 per wash with no time limit and no appointment required. Walk-ins are accepted during regular store hours; some stores limit availability during peak Saturday afternoon traffic. The wash is significantly less expensive than a full grooming salon service and is one of the most-used reasons customers visit Pet Supplies Plus instead of larger competitors.
Does Pet Supplies Plus offer grooming?
Yes. Most Pet Supplies Plus stores offer full grooming salon services through the in-store Pet Supplies Plus Grooming Salon (separate from the self-serve dog wash). The salon offers bath-only, full grooming, nail trim, and de-shedding services. Salon hours are typically 8:00 AM to 7:00 PM with last appointment 60 to 90 minutes before close. Appointments are recommended; walk-in nail trims are accepted at most stores. Pricing varies by dog size and service. Cat grooming is available at select stores. Confirm grooming availability and pricing at your specific store before booking.
What is VIP Petcare and when does the clinic run?
VIP Petcare is a third-party low-cost veterinary services provider that partners with Pet Supplies Plus to host weekly in-store vaccination clinics at most stores. Services include vaccinations (rabies, DHPP, Bordetella, FVRCP), microchipping, heartworm testing, and basic wellness exams. Clinics typically run Saturday afternoons (1:00 PM to 4:00 PM) or Sunday afternoons depending on the store. Walk-ins are accepted but online appointment booking through the VIP Petcare website is recommended for the most popular clinic times. Pricing is significantly below typical veterinary office rates.
How does the Preferred Pet Club work?
Preferred Pet Club is the free Pet Supplies Plus customer loyalty program. Members earn points on purchases (typical 5 percent cashback in store credit), get exclusive sale prices, weekly personalized offers, member-only coupons, and birthday rewards for pets. Sign-up is free at any Pet Supplies Plus store or at petsuppliesplus.com. The program does not have annual fees or expiration. Members get the lowest available price at checkout when the membership phone number or barcode is scanned.
How is Pet Supplies Plus different from PetSmart and Petco?
Pet Supplies Plus operates a smaller-format neighborhood store model (about 15,000 to 20,000 square feet) compared to PetSmart and Petco's larger destination format (about 26,000 square feet). About 65 percent of Pet Supplies Plus stores are independently owned by franchisees, while PetSmart and Petco are mostly corporate-owned. The chain emphasizes the self-serve dog wash (uncommon at PetSmart and Petco), more personalized customer service from local owners, and weekly VIP Petcare vaccination clinics. The competitive position is between national chains and local independent pet stores. Loyalty programs, grooming, and live aquatics are all comparable across the three chains.
Where are Pet Supplies Plus stores located?
Pet Supplies Plus has about 700 stores in 40+ US states, with strongest concentration in the Midwest (Michigan home state, Ohio, Indiana, Illinois, Pennsylvania) plus growing presence in the Southeast and Mid-Atlantic. The chain has limited stores in the West Coast and the Northeast urban markets where larger national chains and dense local pet stores already saturate the market. The locator at petsuppliesplus.com shows the full list with current hours, phone numbers, and self-serve dog wash availability.
What is the Pet Supplies Plus customer service phone number?
Pet Supplies Plus customer service is 1-734-793-6500 for general inquiries, Preferred Pet Club account questions, online order support, and corporate matters. Each Pet Supplies Plus store has its own local store phone listed in the locator below; for store-specific questions (dog wash availability, grooming appointment, VIP Petcare clinic schedule, current sale availability) calling the local franchise directly is faster than the corporate line.
Pet Supplies Plus customer service: 1-734-793-6500 - call to confirm hours or ask questions.
Relevant articles
Last verified: May 2026 against Pet Supplies Plus's official store locator and press releases.
Disclaimer: we are not connected with Pet Supplies Plus or any other company. Whathours.com exists to show the working hours of good businesses worldwide.