Banfield Pet Hospital hours

Most Banfield Pet Hospital locations are open 7:00 or 8:00 AM to 6:00 or 7:00 PM Monday through Friday, 8:00 AM to 5:00 PM Saturday, and 9:00 AM to 5:00 PM Sunday. About 900 of the 1,000 hospitals operate inside PetSmart stores with hours that differ from the host store (vet opens earlier, closes earlier). Closed major federal holidays. Customer service: 1-877-500-2288.

Banfield Pet Hospital is the largest US veterinary hospital network with about 1,000 hospitals nationwide, of which roughly 900 operate inside PetSmart stores and the remaining ~100 are standalone Banfield locations, owned by Mars Inc. (private, via the Mars Petcare division) since 2007 alongside sister vet brands VCA Animal Hospital and BluePearl Veterinary Partners, headquartered in Vancouver Washington (Portland Oregon area), and founded in 1955 in Portland by Dr. Warren Wegert as one of the earliest US veterinary hospital concepts.

The questions readers actually ask: what time does Banfield Pet Hospital open today, when does the hospital close, are they open Saturday or Sunday, are they open on holidays like Memorial Day or Labor Day, how the inside-PetSmart hospitals differ from standalone locations, and the Optimum Wellness Plan subscription program.

Two Banfield specific things worth knowing: most inside-PetSmart hospitals run 7:00 or 8:00 AM to 6:00 or 7:00 PM Monday through Friday, 8:00 AM to 5:00 PM Saturday, and 9:00 AM to 5:00 PM Sunday (Banfield’s hours are typically NOT identical to the host PetSmart hours; the vet hospital opens earlier and closes earlier than the retail floor). The Optimum Wellness Plan is Banfield’s monthly-subscription preventive-care program (started 1999) covering exams, vaccines, and dental cleanings for one fixed monthly fee, an offering most independent vet practices do not match.

Use the locator below to find your nearest Banfield Pet Hospital and confirm hours, including whether the location is inside-PetSmart or standalone format.

Is Banfield Pet Hospital open today?

Banfield Pet Hospital generally follows the standard weekly schedule below. Hours can vary by location - confirm your specific store via the official locator.

Banfield Pet Hospital weekly hours

Banfield Pet Hospital holiday hours

Is Banfield Pet Hospital open on Saturday?

Most Banfield Pet Hospitals are open Saturday with shorter weekend hours (8:00 AM to 5:00 PM at most hospitals; some close 6:00 PM). Saturday morning sees the heaviest appointment volume for vaccine boosters, wellness exams, and Optimum Wellness Plan visits as clients use the weekend for routine pet care. Inside-PetSmart hospitals follow Saturday weekend hours separately from the host PetSmart store. Saturday last appointment is typically accepted 60 minutes before the 5:00 PM close.

Is Banfield Pet Hospital open on Sunday?

Most Banfield Pet Hospitals are open Sunday 9:00 AM to 5:00 PM with shorter weekend hours. Some standalone Banfield hospitals are closed Sunday entirely; inside-PetSmart hospitals typically open Sunday following Banfield's weekend schedule (not the host PetSmart Sunday hours). Sunday afternoon is busy for late-week vaccine appointments and post-weekend-travel boarding pickups. Easter Sunday is closed at most hospitals chain-wide.

Find a Banfield Pet Hospital store near me

Hours vary by location, so the most accurate hours for your nearest store are on the official Banfield Pet Hospital store locator. Enter your zip code or city to see the closest stores and their current hours.

Banfield Pet Hospital hours - frequently asked questions

What time does Banfield Pet Hospital open today?

Most Banfield Pet Hospitals open at 7:00 or 8:00 AM Monday through Friday, 8:00 AM Saturday, and 9:00 AM Sunday. Inside-PetSmart hospitals typically open 30 to 60 minutes before the host PetSmart store opens (vet exams and surgery prep start before retail customers arrive). Use the locator below to confirm the open time at your specific hospital.

What time does Banfield Pet Hospital close?

Most Banfield Pet Hospitals close at 6:00 or 7:00 PM Monday through Friday, 5:00 PM Saturday, and 5:00 PM Sunday. Inside-PetSmart hospitals typically close 30 to 90 minutes before the host PetSmart store closes (vet teams need time to finish charting and prep for next-day surgeries). Last appointment is typically accepted 60 minutes before posted close.

Is Banfield Pet Hospital open on Saturday and Sunday?

Most Banfield Pet Hospitals are open both Saturday (8:00 AM to 5:00 PM typical) and Sunday (9:00 AM to 5:00 PM typical) with shorter weekend hours than Mon-Fri. Some standalone Banfield hospitals are closed Sunday entirely; inside-PetSmart hospitals follow weekend schedules separately from the host store. Sunday afternoon is typically the busiest weekend slot for vaccine appointments and Optimum Wellness Plan exams.

How does PetSmart and Banfield Pet Hospital relationship work?

About 900 of the 1,000 Banfield Pet Hospitals operate inside PetSmart stores as a separate veterinary hospital section with its own entrance, separate staff, and separate hours from the retail floor. Banfield is owned by Mars Inc. (Mars Petcare division); PetSmart is independently owned (private since 2017 BC Partners acquisition). The two operate under a long-running host partnership: Banfield leases space inside PetSmart for the in-store hospitals. Hours differ from PetSmart store hours: Banfield typically opens earlier (7-8 AM) and closes earlier (6-7 PM Mon-Fri) than the host PetSmart store.

Is Banfield Pet Hospital open on Memorial Day, Labor Day, or Thanksgiving?

No. All Banfield Pet Hospitals are closed on Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Day, and New Year's Day (federal holidays). Christmas Eve and New Year's Eve typically run reduced 8:00 AM to 2:00 PM or 8:00 AM to 3:00 PM hours. Most federal-but-non-national-bank holidays (Veterans Day, Columbus Day, MLK Day, Presidents Day) operate with regular hours since most workplaces are open.

Is Banfield Pet Hospital open on Christmas Day?

No. All Banfield Pet Hospitals are closed on Christmas Day. Christmas Eve typically runs reduced 8:00 AM to 2:00 PM hours; the chain reopens with reduced 9:00 AM to 5:00 PM hours December 26 and resumes full hours December 27. For pet emergencies on Christmas Day, sister brand BluePearl Veterinary Partners operates 24-hour emergency hospitals in most major metros.

What is the Optimum Wellness Plan?

The Optimum Wellness Plan is Banfield's monthly-subscription preventive-care program (founded 1999) covering exams, vaccinations, dental cleanings, and routine diagnostics for one fixed monthly fee. Plans are tiered (Active Care, Active Care Plus, Special Care, Optimum Wellness for puppies/kittens) with monthly fees from about $40 to $80 depending on pet age and tier. The plan is not insurance (does not cover unexpected injuries or illnesses); it bundles preventive care for predictable budgeting. About 75 percent of Banfield clients are enrolled in an Optimum Wellness Plan.

Does Banfield accept walk-ins?

Walk-in policy varies by hospital and visit type. Optimum Wellness Plan visits require appointments scheduled through banfield.com or the Banfield Pet Hospital app. Sick visits (vomiting, lethargy, mild injuries) are typically accepted as walk-ins when the schedule allows; same-day appointments via the app or phone are the faster path. True emergencies (severe trauma, poisoning, breathing difficulty) should go to a 24-hour emergency veterinary hospital like sister brand BluePearl rather than a Banfield.

Does Banfield take pet insurance?

Yes. Banfield accepts most major pet insurance plans (Trupanion, Healthy Paws, Embrace, Nationwide, Lemonade, Pet Plan, etc.). Reimbursement is typically handled by the pet owner submitting the Banfield itemized invoice to the insurance company after payment; some insurers offer direct pay. The Banfield Optimum Wellness Plan is separate from pet insurance (preventive-care subscription, not unexpected-event coverage) and the two can be combined for comprehensive coverage.

What services does Banfield Pet Hospital offer?

Banfield offers comprehensive small-animal (dogs and cats primarily; some hospitals see exotic pets) veterinary services: wellness exams and vaccinations, sick visits, dental cleanings (in-house dental services with anesthesia), surgery (spay/neuter, soft tissue surgery, mass removal), in-house diagnostics (X-ray, ultrasound, blood work, urinalysis), prescription medications, microchipping, and end-of-life care. Banfield does NOT offer 24-hour emergency care; for after-hours emergencies, sister brand BluePearl Veterinary Partners operates 24/7 emergency hospitals in most major metros.

What is the Banfield Pet Hospital customer service phone number?

Banfield Pet Hospital customer service is 1-877-500-2288, available Monday through Friday 6:00 AM to 7:00 PM and Saturday-Sunday 7:00 AM to 5:00 PM Pacific Time. The line handles Optimum Wellness Plan billing, account management, and general inquiries. For appointment scheduling and clinical questions, calling your specific hospital directly (each hospital has its own phone listed in the locator below) is faster. After-hours pet medical advice is available via the same line for OWP members.

Where is the nearest Banfield Pet Hospital?

Use the locator below or visit banfield.com/find-a-hospital and enter your ZIP code to find the nearest Banfield Pet Hospital, including current hours, the specific phone number, online appointment booking, and whether the location is inside-PetSmart or standalone format. The chain has about 1,000 hospitals nationwide with concentration matching the PetSmart footprint (since most Banfield locations are inside PetSmart stores). About 900 hospitals are inside PetSmart; 100 are standalone Banfield locations, primarily in markets that lack a PetSmart store.

Banfield Pet Hospital customer service: 1-877-500-2288 - call to confirm hours or ask questions.

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Last verified: May 2026 against Banfield Pet Hospital's official store locator and press releases.

Disclaimer: we are not connected with Banfield Pet Hospital or any other company. Whathours.com exists to show the working hours of good businesses worldwide.