Citibank hours

Most Citibank branches are open 9:00 AM to 5:00 PM Monday through Friday. Saturday hours are limited (9:00 AM to 1:00 PM or 10:00 AM to 2:00 PM at select branches), and many branches are closed Saturday entirely. All Citibank branches are closed Sunday. Citibank closes for all 11 federal holidays. Customer service is 24/7 at 1-800-950-5114, longer phone hours than most major banks. Citi has only about 650 US branches in 13 states, mostly in NYC, Chicago, LA, San Francisco, DC, and Miami - check the Citi locator before visiting.

Citibank is the consumer banking arm of Citigroup, the fourth-largest US bank by assets but with a limited US retail footprint of about 650 branches concentrated in 13 states (a similar small-branch strategy to Capital One, which runs only about 280 traditional branches). The branch network is heaviest in six metros: New York City, Chicago, Los Angeles, San Francisco, Washington DC, and Miami.

This page covers Citibank branch hours (typically 9:00 AM to 5:00 PM Monday through Friday with limited Saturday hours at select branches, closed Sunday), the federal holidays Citi closes for, the 24/7 customer service line at 1-800-950-5114, and the Allpoint ATM network for fee-free withdrawals at 7-Eleven and Publix.

One Citibank specific worth knowing. Despite being a top-4 US bank by assets, Citi has fewer branches than US Bank, PNC, or Truist. If you live outside the six concentrated metros, the nearest Citibank branch may be hours away. Citi compensates with the 37,000-ATM Allpoint network for fee-free cash access.

Use the Citi locator below to confirm hours at your nearest branch.

Is Citibank open today?

Citibank generally follows the standard weekly schedule below. Hours can vary by location - confirm your specific store via the official locator.

Citibank weekly hours

Citibank holiday hours

Is Citibank open on Saturday?

Citibank Saturday hours are the most limited of any major US bank. Select branches in the six core metros (New York City, Chicago, Los Angeles, San Francisco, DC, Miami) are open 9:00 AM to 1:00 PM or 10:00 AM to 2:00 PM Saturday. Many Citibank branches are closed Saturday entirely, especially smaller-format locations and those outside the core metros. If you need Saturday banking and Citi is your primary bank, plan ahead by using the Citi mobile app or the Allpoint ATM network at 7-Eleven, Publix, Target, and CVS for fee-free withdrawals. Customer service is 24/7 at 1-800-950-5114 every Saturday.

Is Citibank open on Sunday?

Citibank branches are closed Sunday at every location nationwide. This is the standard US bank schedule. ATMs (both Citi-branded and the 37,000-ATM Allpoint partner network at 7-Eleven, Publix, Target, CVS, and other retailers) operate 24/7 every Sunday. Citibank's customer service phone line at 1-800-950-5114 is also 24/7, with live representatives available Sunday for account questions, lost cards, and most service issues - this is more accessible than most major banks' Sunday phone availability. Online banking and the Citi Mobile app handle deposits, transfers, and bill pay any time.

Find a Citibank store near me

Hours vary by location, so the most accurate hours for your nearest store are on the official Citibank store locator. Enter your zip code or city to see the closest stores and their current hours.

Citibank hours - frequently asked questions

What time does Citibank open?

Most Citibank branches open at 9:00 AM Monday through Friday. Saturday hours vary - some branches open 9:00 AM, others 10:00 AM, and many are closed Saturday entirely. Citibank branches are closed Sunday. Use the Citi locator to confirm the open time at your specific branch.

Is Citibank open on Saturday?

Yes at select branches with limited hours. Saturday Citibank hours are typically 9:00 AM to 1:00 PM or 10:00 AM to 2:00 PM at branches that open Saturday. Many Citibank branches are closed Saturday entirely. The Saturday window is shorter than at most major US banks. Confirm with your local branch via the locator.

Is Citibank open on Sunday?

No. Citibank branches are closed Sunday at every location. ATMs are 24/7 (Citi-branded plus the Allpoint network at 7-Eleven, Publix, and other retailers). Citi's customer service phone line is 24/7 with live representatives available Sunday - longer phone availability than most major banks.

Why does Citibank have so few branches?

Citi is the fourth-largest US bank by assets but operates as a global wholesale and corporate bank with limited US consumer retail presence. About 650 US branches concentrate in six metros: New York City, Chicago, Los Angeles, San Francisco, Washington DC, and Miami. California has the most branches (about 290). If you live outside these metros, the nearest Citibank branch may be hours away.

What holidays is Citibank closed?

Citibank closes for all 11 federal holidays: New Year's Day, Martin Luther King Jr. Day, Presidents Day, Memorial Day, Juneteenth, Independence Day (July 4), Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, and Christmas Day. Citi observes the same federal banking holiday schedule as most major US banks.

Is Citibank open on Christmas Eve or New Year's Eve?

Yes typically. Christmas Eve and New Year's Eve are not federal holidays, so Citibank branches remain open with normal Thursday hours. Some individual branches close early on those days. Confirm with your local branch in advance if you need a late afternoon visit.

What time does Citibank close?

Citibank branches close at 5:00 PM Monday through Friday and 1:00 PM or 2:00 PM Saturday at branches that open Saturday. Sunday is closed at every branch. Some downtown branches stay open later Friday for commuter convenience.

Where does Citibank have branches?

Citibank operates in 13 states with branches concentrated in six metropolitan areas: New York City (HQ), Chicago, Los Angeles, San Francisco, Washington DC, and Miami. California has the most branches (about 290), followed by New York. Citi does not have full retail-branch coverage outside these markets - if you live in the Pacific Northwest, Mountain West, Plains, or most of the Southeast, the nearest Citibank branch may be hours away.

What is the Citibank customer service number?

Citibank customer service is 1-800-950-5114, available 24/7 with live representatives. This is one of the longest phone availability windows of any major US bank. The line handles account questions, lost cards, transfers, and most service requests. Citi also offers in-app secure messaging through the Citi Mobile app for non-urgent questions.

Are Citibank ATMs free?

Citi-branded ATMs are free for Citibank customers. Citi also belongs to the Allpoint surcharge-free ATM network, giving Citibank customers fee-free access to about 37,000 ATMs at 7-Eleven, Publix, Target, CVS, Walgreens, and other retailers nationwide. This compensates for Citi's limited branch network outside the six core metros.

Can I deposit cash at a Citibank ATM?

Yes at Citi-branded ATMs. Most Citi ATMs accept cash and check deposits with funds typically available the next business day. Allpoint partner ATMs (7-Eleven, Publix, etc.) are surcharge-free for withdrawals but generally do NOT accept deposits. Use a Citi-branded ATM for cash deposits.

How do I find a Citibank branch near me?

Use the Citi branch and ATM locator linked below at online.citi.com. The locator shows branches, Citi-branded ATMs, and Allpoint ATM partner locations. Filter by services like notary, safe deposit, business banking, and Citigold private client access. If no Citibank branch is near you, the Allpoint partner ATMs at retailers like 7-Eleven and Publix offer fee-free cash access.

Citibank customer service: 1-800-950-5114 - call to confirm hours or ask questions.

Relevant articles

• Chase Bank hours
• Bank of America hours
• Wells Fargo hours
• TD Bank hours
• US Bank hours

Last verified: May 2026 against Citibank's official store locator and press releases.

Disclaimer: we are not connected with Citibank or any other company. Whathours.com exists to show the working hours of good businesses worldwide.