Pacific Dental Services hours

Hours vary by Pacific Dental Services supported office because each is doctor-led with its own local schedule. Most offices run 8:00 AM to 5:00 PM Monday through Friday. Some offices open 7:00 AM to 1:00 PM Saturday; nearly all are closed Sunday. Closed on standard federal and dental-industry holidays. Use the Smile Generation locator at smilegeneration.com to find your nearest PDS-supported office and its specific hours.

Pacific Dental Services (PDS) is a US dental support organization (DSO) supporting about 1,000 doctor-led dental offices nationwide, founded in 1994 in Irvine California by Stephen E. Thorne IV, operating the Smile Generation as the consumer-facing umbrella brand at smilegeneration.com and supporting practices that typically operate under “Modern Dentistry” naming conventions (e.g. “Anaheim Modern Dentistry,” “Plano Modern Dentistry”) with heavy concentration in California and the Western US plus expansion across Texas, Arizona, Colorado, Nevada, Utah, Washington, Florida, and North Carolina.

The questions readers actually ask: what time does Pacific Dental Services open today, when does the office close, are they open Saturday or Sunday, are they open on holidays like Memorial Day or Labor Day, and how Smile Generation and PDS relate to specific Modern Dentistry offices.

Two Pacific Dental Services specific things worth knowing: hours vary by office because each supported practice is doctor-led with its own local schedule, with the typical pattern running 8:00 AM to 5:00 PM Monday through Friday at supported offices, some offices open 7:00 AM to 1:00 PM Saturday, and Sunday closed at virtually every supported location. Larger DSO sibling Heartland Dental supports about 1,750 offices but with a Midwest and Southeast geography concentration that contrasts with the West-Coast-heavy PDS footprint, and the older California-focused chain Western Dental (founded 1903) covers the Medi-Cal-accepting and bilingual-service segment that PDS does not target.

Use the Smile Generation locator below to look up the specific PDS-supported office in your area and confirm office-specific hours.

Is Pacific Dental Services open today?

Pacific Dental Services generally follows the standard weekly schedule below. Hours can vary by location - confirm your specific store via the official locator.

Pacific Dental Services weekly hours

Pacific Dental Services holiday hours

Is Pacific Dental Services open on Saturday?

Saturday hours at Pacific Dental Services supported offices vary dramatically. Many offices are closed Saturday entirely; about a third of supported offices are open Saturday with shorter 7:00 AM to 1:00 PM hours. Saturday availability is one of the biggest scheduling differentiators between PDS-supported offices, since each is doctor-led with its own schedule. Saturday is the busiest day at offices that do open; appointments typically need to be booked 2 to 4 weeks ahead via the Smile Generation portal.

Is Pacific Dental Services open on Sunday?

Virtually all Pacific Dental Services supported offices are closed Sunday. The Sunday-closed pattern is industry standard for general dentistry across both DSO-supported and independent practices. For dental emergencies on Sunday (severe tooth pain, knocked-out teeth, dental abscess), most metros have at least one independent emergency dental clinic. The Smile Generation patient line (1-800-764-5369) routes Sunday emergency calls to on-call dentists at certain markets, but in-office Sunday care is not available.

Find a Pacific Dental Services store near me

Hours vary by location, so the most accurate hours for your nearest store are on the official Pacific Dental Services store locator. Enter your zip code or city to see the closest stores and their current hours.

Pacific Dental Services hours - frequently asked questions

What time does Pacific Dental Services open today?

Hours vary by office because Pacific Dental Services is a DSO supporting doctor-led practices, each with its own local schedule. Most offices open at 8:00 AM Monday through Friday. Saturday-open offices typically open at 7:00 AM. Use the Smile Generation locator at smilegeneration.com or below to find your nearest supported office and confirm its specific open time.

What time does Pacific Dental Services close?

Most PDS-supported offices close at 5:00 PM Monday through Thursday and shorter hours Friday (often 1:00 PM or 3:00 PM close). Saturday-open offices typically close at 1:00 PM. Some offices run extended evening hours up to 7:00 PM to accommodate working-hours patients; the schedule is set per office by the practicing dentist.

Is Pacific Dental Services open on Saturday?

Some PDS-supported offices are open Saturday with shorter hours (typically 7:00 AM to 1:00 PM); most are closed Saturday entirely. Saturday availability varies dramatically by office because each supported practice is doctor-led and sets its own schedule. Use the Smile Generation locator below to confirm Saturday hours at your specific office.

Is Pacific Dental Services open on Sunday?

No. Virtually all Pacific Dental Services supported offices are closed Sunday. The Sunday-closed pattern is industry standard for general dentistry across both DSO-supported and independent practices. For dental emergencies on Sunday, most metros have at least one independent emergency dental clinic; the Aspen Dental chain accepts same-day emergency walk-ins where a Sunday-open Aspen office exists.

What is Smile Generation and how does it relate to Pacific Dental Services?

Smile Generation is the consumer-facing umbrella brand for the Pacific Dental Services supported network, accessed at smilegeneration.com. The brand serves as the patient-facing locator, appointment-booking, financing, and Smile Generation Dental Plan portal that connects patients to PDS-supported practices. Individual offices typically operate under their own local Modern Dentistry brand (e.g. 'Anaheim Modern Dentistry' or 'Plano Modern Dentistry') rather than under the 'Pacific Dental Services' name directly. Pacific Dental Services is the back-office support organization; Smile Generation is the consumer experience layer.

What does 'Modern Dentistry' mean in PDS-supported office names?

'Modern Dentistry' is the most common naming convention used by Pacific Dental Services supported practices: 'Modern Dentistry' is paired with the city or neighborhood name (e.g. 'Anaheim Modern Dentistry,' 'Plano Modern Dentistry,' 'Tempe Modern Dentistry'). The naming convention emphasizes the chain's investment in modern technology (digital X-rays, intraoral scanners, CAD/CAM same-day crowns, cloud-based records). Some PDS-supported offices use other branding like 'Modern Implants & Periodontics' for specialty practices or 'Smile Solutions' as alternates.

Is Pacific Dental Services open on Memorial Day, Labor Day, or Thanksgiving?

No. All Pacific Dental Services supported offices are closed on Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, and New Year's Day (federal holidays). Many offices are also closed Black Friday for a 4-day Thanksgiving weekend. Christmas Eve and New Year's Eve typically run reduced 8:00 AM to 12:00 PM hours; some offices close entirely those days. Federal holidays where most dental offices remain open: Veterans Day, MLK Day, Presidents Day, and Columbus Day.

How is Pacific Dental Services different from Heartland Dental?

Both are major dental DSOs supporting doctor-led practices with non-clinical back-office services, but with different geography and branding. Pacific Dental Services supports about 1,000 offices with heavy West Coast and California concentration, expanding through the Sun Belt and into Florida and North Carolina. Heartland Dental supports about 1,750 offices with heavy Midwest and Southeast concentration. Branding: PDS uses the Smile Generation umbrella brand and 'Modern Dentistry' practice names; Heartland-supported offices typically retain their original local doctor-led brand. Ownership: PDS is privately held (founder Stephen Thorne IV); Heartland is owned by KKR private equity.

Does Pacific Dental Services accept walk-ins?

Walk-in policy varies by office. Most PDS-supported offices prefer scheduled appointments and may not accept unscheduled walk-ins for routine cleanings or exams. Many offices accept same-day emergency appointments (tooth pain, broken teeth, lost crowns, dental abscess) when the schedule allows. Online appointment scheduling at smilegeneration.com is the fastest path for non-emergency visits. Call your specific office for same-day emergency availability.

Does Pacific Dental Services accept insurance?

Most PDS-supported offices accept most major dental insurance plans (Delta Dental, Cigna, MetLife, Aetna, Guardian, United Healthcare, BCBS, Humana, etc.) but specific in-network coverage varies by office because each practice negotiates its own insurance contracts. PDS also offers the Smile Generation Dental Plan for uninsured patients (annual membership covering preventive care plus discounts on additional treatment). Verify in-network status with your specific office before scheduling a major procedure.

What services do PDS-supported offices offer?

PDS-supported offices offer the full range of general and specialty dental services: general dentistry (cleanings, exams, X-rays, fillings), cosmetic dentistry (veneers, whitening, bonding), restorative dentistry (crowns, bridges, dentures, dental implants, PDS is one of the largest dental implant providers in the US), orthodontics (braces, Invisalign), endodontics (root canals), periodontics, oral surgery, pediatric dentistry, and emergency dental care. Service availability varies office to office; the Smile Generation locator indicates which services each supported office provides.

What is the Pacific Dental Services customer service phone number?

The Pacific Dental Services corporate office in Irvine California is reachable at 1-833-273-7691, available Monday through Friday 6:00 AM to 6:00 PM Pacific Time for corporate-level inquiries. The Smile Generation patient-facing customer service line at 1-800-764-5369 (1-800-SMILE-69) handles appointment scheduling, billing, and Smile Generation Dental Plan inquiries. For office-specific questions calling your specific PDS-supported dental office directly (each office has its own local phone listed in the Smile Generation locator below) is the right approach since each practice is doctor-led.

Where is the nearest Pacific Dental Services office?

Use the Smile Generation locator at smilegeneration.com or below and enter your ZIP code to find the nearest PDS-supported office. The locator lists the office name (typically '[Town] Modern Dentistry'), street address, phone number, current hours, services offered, and accepted insurance plans. The chain has about 1,000 supported offices nationwide with the heaviest density in California (Irvine HQ home market), Texas, Arizona, Colorado, Nevada, and Washington, plus growing presence in Florida and North Carolina.

Pacific Dental Services customer service: 1-833-273-7691 - call to confirm hours or ask questions.

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Last verified: May 2026 against Pacific Dental Services's official store locator and press releases.

Disclaimer: we are not connected with Pacific Dental Services or any other company. Whathours.com exists to show the working hours of good businesses worldwide.