First Citizens Bank hours

Most First Citizens Bank branches are open 9:00 AM to 5:00 PM Monday through Friday. Some branches open 9:00 AM to 12:00 PM Saturday; many branches closed Saturday. Closed Sunday and on all 11 Federal Reserve bank holidays per year. Customer service: 1-888-323-4732.

First Citizens Bank (founded 1898 in Smithfield North Carolina as Bank of Smithfield, family-controlled by the Holding family across 4 generations with Frank B. Holding Jr. as the current Chairman and CEO; publicly traded NASDAQ: FCNCA) is a US super-regional bank headquartered in Raleigh North Carolina with about 600 branches across 30-plus states, primarily concentrated in the Southeast US plus a Bay Area, Boston, and selected technology-corridor footprint added through the March 2023 Silicon Valley Bank acquisition.

The questions readers actually ask: what time does First Citizens Bank open today, are branches open Saturday, are they open Sunday, are they open on Christmas and Thanksgiving and federal-bank holidays, what changed after the SVB acquisition, and where the nearest First Citizens branch is located.

Two First Citizens Bank specific things worth knowing: most branches run 9:00 AM to 5:00 PM Monday through Friday with some branches open 9:00 AM to 12:00 PM Saturday (many branches closed Saturday), all branches closed Sunday and on all 11 Federal Reserve bank holidays per year. The March 2023 Silicon Valley Bank acquisition was one of the largest US-bank-failure resolutions in history; First Citizens bought SVB’s deposits, loans, and 17 branches from the FDIC after SVB’s collapse, doubling the chain’s asset base from $110 billion to $215 billion overnight and adding the first major Bay Area and Boston technology-banking footprint to the historically Southeast-US-focused chain.

Use the locator below to find your nearest First Citizens Bank branch and confirm Saturday-open status (which varies by branch) and drive-thru hours.

Is First Citizens Bank open today?

First Citizens Bank generally follows the standard weekly schedule below. Hours can vary by location - confirm your specific store via the official locator.

First Citizens Bank weekly hours

First Citizens Bank holiday hours

Is First Citizens Bank open on Saturday?

Saturday hours at First Citizens Bank are inconsistent across the chain: some branches open 9:00 AM to 12:00 PM Saturday with regular consumer-banking services available; many other branches are closed Saturday entirely. Densely-populated North Carolina, South Carolina, and Virginia metros tend to have more Saturday-open First Citizens branches; smaller markets often have only weekday-only branches. Saturday-open branches typically offer the same consumer banking services as weekday hours including teller transactions, account opening, and notary services. Drive-thru access at Saturday-open branches typically follows the same 9:00 AM to 12:00 PM Saturday lobby schedule. ATM access remains 24/7 at every First Citizens branch ATM.

Is First Citizens Bank open on Sunday?

All First Citizens Bank branches are closed Sunday with no exceptions. ATM access remains 24/7 at every First Citizens branch ATM and at the partner-network ATMs included in the bank's surcharge-free network. First Citizens Digital Banking online platform remains available 24/7 for transfers between First Citizens accounts, mobile check deposit (through the First Citizens Mobile Banking app), bill pay, account statements, and account management. Sunday telephone banking is available 24/7 at 1-888-323-4732 for account questions and emergency reports (lost or stolen card, fraud alerts). Account-opening, loan applications, and notary services require a weekday or Saturday-open branch visit.

Find a First Citizens Bank store near me

Hours vary by location, so the most accurate hours for your nearest store are on the official First Citizens Bank store locator. Enter your zip code or city to see the closest stores and their current hours.

First Citizens Bank hours - frequently asked questions

What time does First Citizens Bank open today?

Most First Citizens Bank branches open at 9:00 AM Monday through Friday and at 9:00 AM Saturday at branches with Saturday hours. Drive-thru access typically opens 30 minutes earlier (8:30 AM) at branches with drive-thru. All branches are closed Sunday and on the 11 Federal Reserve bank holidays each year. Use the locator below to confirm the open time and Saturday-open status at your specific First Citizens Bank.

What time does First Citizens Bank close?

Most First Citizens Bank lobbies close at 5:00 PM Monday through Friday (some branches 6:00 PM Friday). Saturday-open branches close at 12:00 PM. Drive-thru typically stays open 30 minutes later than lobby (5:30 PM weekdays). All branches closed Sunday and on Federal Reserve bank holidays.

Is First Citizens Bank open on Saturday?

Some branches yes; many branches no. Saturday-open First Citizens Bank branches typically run 9:00 AM to 12:00 PM. Many First Citizens branches are closed Saturday entirely. The Saturday-open status varies by individual branch and market; densely-populated metros in North Carolina (Raleigh, Charlotte, Greensboro), South Carolina, and Virginia tend to have more Saturday-open branches than smaller markets. Check the locator at firstcitizens.com for Saturday-open branches near you.

Is First Citizens Bank open on Sunday?

No. All First Citizens Bank branches are closed Sunday with no exceptions. ATM access remains 24/7 at every First Citizens branch ATM, and First Citizens Digital Banking and the First Citizens Mobile Banking app remain available for transfers, deposits, and account management seven days a week.

Is First Citizens Bank open on Christmas Day?

No. All First Citizens Bank branches are closed Christmas Day per Federal Reserve bank holiday calendar. Christmas Eve typically runs reduced hours at most branches (close at 1:00 PM or 3:00 PM, varies by branch). The bank reopens with regular Mon-Fri 9:00 AM to 5:00 PM hours December 26 (or the next business day if December 26 is a weekend).

Is First Citizens Bank open on Thanksgiving?

No. All First Citizens Bank branches are closed Thanksgiving Day per Federal Reserve bank holiday calendar. Day-After-Thanksgiving (Black Friday) is NOT a federal bank holiday and First Citizens branches reopen with regular Friday 9:00 AM to 5:00 PM hours.

What happened with First Citizens and Silicon Valley Bank?

In March 2023, Silicon Valley Bank (SVB) collapsed in a deposit run-on-the-bank after a securities-portfolio loss disclosure spooked SVB's heavily-tech-startup customer base; the FDIC took over SVB and operated it as Silicon Valley Bridge Bank for two weeks while finding a buyer. On March 27, 2023, the FDIC announced First Citizens Bank had won the bid to acquire SVB's deposits (about $56 billion), loan portfolio (about $72 billion), and 17 branches. The acquisition roughly doubled First Citizens' asset base from $110 billion to $215 billion and gave the historically-Southeast-US-focused bank its first major Bay Area, Boston, and technology-corridor footprint. The SVB legacy operations now run as "Silicon Valley Bank, a division of First Citizens Bank" with the SVB brand kept for technology and life-sciences commercial banking; consumer banking under the SVB-acquired branches transitions to the First Citizens consumer-banking brand.

Is First Citizens the same as Silicon Valley Bank?

Silicon Valley Bank operates as a division of First Citizens BancShares since the March 2023 acquisition. The Silicon Valley Bank brand name continues for SVB's historic specialty in technology-startup, venture-capital, and life-sciences commercial banking; First Citizens consumer banking customers in the Southeast US and elsewhere continue to use the First Citizens Bank brand. Same parent holding company, two operating brands. The SVB-acquired commercial banking operations target a different specialty audience than First Citizens' historical Southeast US consumer and small-business customer base.

What federal bank holidays does First Citizens observe?

First Citizens Bank is closed on all 11 Federal Reserve bank holidays each year: New Year's Day, Martin Luther King Jr. Day (third Monday January), Presidents Day (third Monday February), Memorial Day (last Monday May), Juneteenth (June 19; added in 2021), Independence Day (July 4), Labor Day (first Monday September), Columbus Day (second Monday October), Veterans Day (November 11), Thanksgiving Day, and Christmas Day. When a holiday falls on a Sunday it is observed the following Monday. ATM and digital banking remain available 24/7 on bank-holiday closure days.

Where are First Citizens Bank branches located?

First Citizens Bank has about 600 branches across 30-plus US states post-2023-SVB-acquisition. The pre-SVB historical concentration was the Southeast US: North Carolina (the home state and Raleigh headquarters; the densest coverage), South Carolina, Virginia, Georgia, Tennessee, Florida, plus selected branches in Maryland, Texas, Arizona, Colorado, New Mexico, Kansas, Oregon, and Washington. The SVB acquisition added 17 technology-corridor branches in California (Bay Area, Los Angeles, San Diego), Massachusetts (Boston metro), New York (NYC), Illinois (Chicago), Texas (Austin tech corridor), and selected other technology-startup-heavy markets. The locator at firstcitizens.com shows the full list.

What is the First Citizens Bank customer service phone number?

First Citizens Bank customer service is 1-888-323-4732 (1-888-FC-DIRECT) for general consumer banking inquiries, account questions, mobile banking support, and 24/7 telephone banking. Each First Citizens branch has its own local branch phone listed in the locator below; for branch-specific questions (Saturday-open status, drive-thru availability, appointment scheduling) calling the local branch directly is faster than the corporate line. The Silicon Valley Bank division maintains separate technology-banking and venture-capital-banking customer service lines for SVB-specific services.

Where is the nearest First Citizens Bank branch?

Use the locator below or visit firstcitizens.com and enter your ZIP code to find the nearest First Citizens Bank branch, including current hours, Saturday-open status, drive-thru availability, and ATM access. The bank operates branches concentrated in the Southeast US (NC, SC, VA, GA, TN, FL) plus 30-plus other states post-SVB-acquisition; consumers in the Northeast (above NY), Mountain West outside Colorado/Arizona, and most of the Midwest may have only limited First Citizens branch coverage.

First Citizens Bank customer service: 1-888-323-4732 - call to confirm hours or ask questions.

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Last verified: May 2026 against First Citizens Bank's official store locator and press releases.

Disclaimer: we are not connected with First Citizens Bank or any other company. Whathours.com exists to show the working hours of good businesses worldwide.