Allstate hours

Most Allstate agent offices are open Monday through Friday 9:00 AM to 5:00 PM, closed Saturday and Sunday. The customer service phone 1-800-ALLSTATE (1-800-255-7828) and Allstate Roadside Services (1-877-204-2242) stay open 24 hours every day. Agent offices close on all major federal holidays.

Allstate is the second-largest US property and casualty insurer behind State Farm, with around 10,000 independent-contractor agent offices nationwide selling auto, home, renters, life, identity-theft, and motorcycle insurance, plus the Drivewise safe-driver app and Allstate Roadside Services.

The questions readers actually ask: what time does my Allstate agent open today, is the office open Saturday, what hours is the 24/7 claims line at 1-800-ALLSTATE, how to reach Allstate Roadside Services, and the holiday closure schedule.

One thing to know: each Allstate office is independently owned, so weekday hours run 9:00 AM to 5:00 PM at most offices but vary; Saturday is closed at most offices (some by appointment); Sunday is closed everywhere. The customer service phone at 1-800-ALLSTATE (1-800-255-7828) and Allstate Roadside Services at 1-877-204-2242 stay open 24 hours every day, similar to State Farm 24/7 phone lines that operate when agent offices are closed for the night, weekend, or federal holiday.

Use the locator below to find your Allstate agent and confirm specific weekday hours. For a claim or roadside emergency, the 24/7 phone lines at the bottom of this page are the fastest path.

Is Allstate open today?

Allstate generally follows the standard weekly schedule below. Hours can vary by location - confirm your specific store via the official locator.

Allstate weekly hours

Allstate holiday hours

Is Allstate open on Saturday?

Saturday at Allstate is closed at most agent offices. A subset of agents offer Saturday appointments for new-policy quotes or annual review meetings, usually scheduled in advance. Call your agent on Friday to confirm a Saturday appointment. The 24/7 customer service line at 1-800-ALLSTATE and the roadside assistance line at 1-877-204-2242 operate normally on Saturday.

Is Allstate open on Sunday?

Sunday is closed at every Allstate agent office across the country. Easter Sunday and Mother's Day are no different from any other Sunday at the office level. What never stops on Sunday: the 1-800-ALLSTATE customer service line, the claims line, and Allstate Roadside Services at 1-877-204-2242. If a tree falls on the car overnight, a pipe bursts on Sunday morning, or you lock yourself out, the 24/7 lines are your first call.

Find a Allstate store near me

Hours vary by location, so the most accurate hours for your nearest store are on the official Allstate store locator. Enter your zip code or city to see the closest stores and their current hours.

Allstate hours - frequently asked questions

What time does Allstate open today?

Most Allstate agent offices are open Monday through Friday from 9:00 AM to 5:00 PM. Hours vary by office because each Allstate agent is an independent contractor. Use the locator above to find your specific agent's hours, or call 1-800-ALLSTATE (1-800-255-7828) for 24/7 customer service.

Is Allstate open on Saturday?

Most Allstate agent offices are closed on Saturday. A small number of agents offer Saturday hours, usually by appointment only. Call your specific agent ahead to confirm. The 24/7 customer service phone line and Allstate Roadside Services operate every Saturday.

Is Allstate open on Sunday?

No. All Allstate agent offices are closed on Sunday. The customer service phone at 1-800-ALLSTATE (1-800-255-7828) and Allstate Roadside Services at 1-877-204-2242 stay open Sunday and every other day.

Is Allstate open on Thanksgiving Day?

No. Allstate agent offices close on Thanksgiving Day. The 24/7 customer service phone, claims line, and roadside assistance line all stay open Thanksgiving Day. Many agent offices also close or run reduced hours on the Day After Thanksgiving.

Is Allstate open on Christmas Day?

No. Allstate agent offices close on Christmas Day. Phone lines stay open 24/7 including Christmas Day, though live-agent availability may be reduced. Christmas Eve and New Year's Eve see most agent offices close 1:00 PM to 3:00 PM, varying by individual agent.

What is the Allstate customer service phone number?

Main customer service is 1-800-ALLSTATE (1-800-255-7828), open 24 hours a day. An alternative line is 1-800-726-6033. For Allstate Roadside Services (towing, lockout, dead battery, fuel delivery), call 1-877-204-2242, also open 24/7. Each agent office has its own local phone listed in the locator.

Does Allstate have 24/7 customer service?

Yes. The main customer service line at 1-800-ALLSTATE (1-800-255-7828), the claims line, and Allstate Roadside Services at 1-877-204-2242 all operate 24 hours a day, seven days a week, every day of the year. Local agent offices keep weekday-only hours, but the corporate phone network never closes.

How do I file an Allstate claim?

Three options: (1) call 1-800-ALLSTATE (1-800-255-7828) any time, day or night, (2) file online at allstate.com/claims/file-track, or (3) use the Allstate mobile app. Roadside emergencies use a separate line at 1-877-204-2242. Catastrophe claims have priority handling during major storm events.

Are Allstate holiday hours different from agent to agent?

Yes. Allstate agents are independent business owners, so each office sets its own hours. Most observe all federal holidays plus reduced Christmas Eve and New Year's Eve hours, but specifics vary. Call your agent or check their individual Allstate office page for confirmed holiday hours.

Is Allstate the same as Esurance?

Allstate previously owned Esurance after a 2011 acquisition; the Esurance brand was retired and folded into Allstate's direct-to-consumer operations in 2020. Esurance customers were transitioned to Allstate Direct. Today Allstate sells direct online plus through its 10,000 agent offices.

Where is the nearest Allstate agent?

Use the agent locator below or visit agents.allstate.com and enter your ZIP code. The locator shows each agent's specific hours, phone number, office address, and services offered (auto, home, life, business). Agent offices are independently owned but all sell the same Allstate products.

Is Allstate open today?

Most Allstate agent offices are open 9:00 AM to 5:00 PM Monday through Friday and closed Saturday-Sunday plus federal holidays. Customer service phone lines (claims, roadside, billing) operate 24/7 every day. Use the locator below for your specific agent's hours.

Allstate customer service: 1-800-255-7828 - call to confirm hours or ask questions.

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Last verified: May 2026 against Allstate's official store locator and press releases.

Disclaimer: we are not connected with Allstate or any other company. Whathours.com exists to show the working hours of good businesses worldwide.