DSW hours

Most DSW mall-tenant stores are open 10:00 AM to 8:00 PM Monday through Saturday and 10:00 or 11:00 AM to 7:00 PM Sunday. Standalone and New Jersey Sunday-blue-law-region stores run 11:00 AM to 9:00 PM Mon-Thu and 11:00 AM to 10:00 PM Fri-Sat. No 24-hour locations. Closed only on Christmas Day chain-wide; Thanksgiving runs reduced or closed; Christmas Eve 9am-6pm. Customer service: 1-866-379-7463.

DSW (Designer Shoe Warehouse) is a US designer and brand-name shoe discount retailer with around 508 US stores, founded in 1969 as Shonac Corp and launched as the DSW warehouse format in 1991 by Jay Schottenstein in Columbus Ohio (now publicly traded as NYSE:DBI under parent Designer Brands Inc), headquartered at 810 DSW Drive in Columbus, known for the warehouse-style self-service format (all sizes are on the floor, with no stockroom wait), the 3-tier VIP Rewards program (Club, Gold, and Elite), the KOLE shoe-stretching service, and the Designer Brands family of brands including The Shoe Co in Canada, Camuto Group with Vince Camuto and licensed Jessica Simpson, and private labels Kelly & Katie, Audrey Brooke, Lulu Townsend, and Poppie Jones.

The questions readers actually ask: what time does DSW open today, when does the store close, are they open on Thanksgiving, Christmas, or Easter, what does VIP Rewards include, and Sunday hours.

Two DSW specific things worth knowing: most mall-tenant stores run 10:00 AM to 8:00 PM Mon-Sat and 10:00 or 11:00 AM to 7:00 PM Sunday, while standalone strip-center and New Jersey Sunday-blue-law-region stores run 11:00 AM to 9:00 PM Mon-Thu and 11:00 AM to 10:00 PM Fri-Sat (Rego Park NYC runs a uniform 9:00 AM to 9:30 PM seven days); the chain has no 24-hour locations and is closed only on Christmas Day chain-wide, with Thanksgiving running reduced or closed at most stores and Christmas Eve open 9:00 AM to 6:00 PM. Footwear sibling Foot Locker follows similar mall-tenant hours but focuses on athletic footwear vs DSW’s designer + brand-name discount mix.

Use the locator below for your specific DSW store hours.

Is DSW open today?

DSW generally follows the standard weekly schedule below. Hours can vary by location - confirm your specific store via the official locator.

DSW weekly hours

DSW holiday hours

Is DSW open on Saturday?

Saturday is the busiest day at most DSW stores (10:00 AM to 9:00 PM at most mall-tenant stores; 11:00 AM to 10:00 PM at NJ standalone stores). Saturday morning sees heavy back-to-school and weekend-shopping traffic for women's casual + athletic categories. VIP Rewards Gold and Elite members get 2x and 3x points bonus days clustered around Saturday weekend events.

Is DSW open on Sunday?

Sunday hours run shorter than weekdays at most DSW stores (11:00 AM to 7:00 PM at most mall-tenant stores). Standalone and NJ Sunday-blue-law-region stores keep the same 11:00 AM Sunday open as weekdays but close earlier (8:00 PM Sunday vs 10:00 PM Saturday). Easter Sunday is one of the few mall-tenant retailers that stays open with regular Sunday hours; the host mall's Easter policy applies.

Find a DSW store near me

Hours vary by location, so the most accurate hours for your nearest store are on the official DSW store locator. Enter your zip code or city to see the closest stores and their current hours.

DSW hours - frequently asked questions

What time does DSW open today?

Most DSW mall-tenant stores open at 10:00 AM Monday through Saturday and 10:00 or 11:00 AM Sunday (following the host mall). Standalone and New Jersey Sunday-blue-law-region DSW stores open at 11:00 AM Mon-Sat. The Rego Park New York urban store opens at 9:00 AM seven days a week (an outlier).

What time does DSW close?

Most DSW mall-tenant stores close at 8:00 PM Mon-Sat and 7:00 PM Sunday. Standalone and NJ stores extend Mon-Sat close to 9:00 or 10:00 PM (following Sunday-blue-law region patterns). Christmas Eve runs an earlier 6:00 PM close, NYE closes at 6:00 PM, and the chain is closed Christmas Day.

Is DSW open on Sunday?

Yes. Most DSW stores are open Sunday with reduced 11:00 AM to 7:00 PM hours (about 3 hours shorter than Mon-Sat). Some lifestyle-center stores run 10:00 AM to 7:00 PM Sunday, and the Rego Park NYC store runs a uniform 9:00 AM to 9:30 PM seven days a week.

Is DSW open on Thanksgiving Day?

It varies by store. Many DSW stores are closed on Thanksgiving Day; some run reduced 5:00 PM to 9:00 PM evening hours. Mall-tenant DSW stores follow the host mall's Thanksgiving policy (most major US malls close Thanksgiving). The chain reopens with Black Friday extended 6:00 AM to 10:00 PM hours.

Is DSW open on Christmas Day?

No. DSW is closed chain-wide on Christmas Day. This is the only chain-wide closure of the year. Christmas Eve runs reduced 9:00 AM to 6:00 PM hours, and the chain reopens with regular hours on December 26 with post-Christmas shoe sales.

Is DSW open on Easter Sunday?

Yes. Most DSW stores stay open Easter Sunday with regular 11:00 AM to 7:00 PM hours. This is distinctive vs sporting-goods peers Dick's, REI, and Tractor Supply which all close every Easter; DSW remains open as a mall-tenant retailer following each host mall's Easter policy.

What time does DSW open on Black Friday?

DSW opens with the host mall's Black Friday early hours, typically 6:00 AM at major Simon and Brookfield malls. The chain runs extended 6:00 AM to 10:00 PM hours on Black Friday. DSW VIP Rewards members get exclusive Black Friday bonus-points days plus the typical 2x points event.

What is DSW VIP Rewards?

DSW VIP Rewards is the free 3-tier loyalty program. Tiers: Club (free, earn 1 point per $1 with $5 reward at 100 points and a $5 birthday gift), Gold (unlock at $200 annual spend, double-points bonus days, friend rewards, early-access sales), and Elite (unlock at $500 annual spend, earn 2 points per $1, triple-points days, free 2-day shipping, 365-day returns, $10 birthday gift). Sign up at dsw.com/vip or in-store.

Are any DSW stores open 24 hours?

No. DSW has no 24-hour locations chain-wide. The earliest open in the system is the Rego Park NYC 9:00 AM open, and the latest close is the 10:00 PM at NJ standalone stores Friday and Saturday.

What is the warehouse format at DSW?

DSW is short for Designer Shoe Warehouse and follows a self-service warehouse format: all sizes are stocked directly on the floor in standardized boxes, so customers find their size and try on without waiting for a stockroom associate. The KOLE shoe-stretching service is available at most stores for size-adjustment assistance. The format is designed for high-volume browsing across designer + brand-name + private-label inventory at discount pricing.

What is the DSW customer service phone number?

DSW customer service is 1-866-379-7463, available Monday through Friday 7:00 AM to 10:00 PM, Saturday 10:00 AM to 10:00 PM, and Sunday 12:00 PM to 9:00 PM Eastern Time. Corporate headquarters in Columbus Ohio is reachable at 1-614-237-7100. Each DSW store has its own local store phone listed in the locator below.

Where is the nearest DSW?

Use the locator below or visit stores.dsw.com and enter your ZIP code to find the nearest DSW, including current hours, the location's specific phone number, format type (mall-tenant vs standalone), and KOLE shoe-stretching service availability. The chain has about 508 US stores; selective lease-end closures are ongoing through 2026 in Atlanta, DC, NYC, and other markets.

DSW customer service: 1-866-379-7463 - call to confirm hours or ask questions.

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Last verified: May 2026 against DSW's official store locator and press releases.

Disclaimer: we are not connected with DSW or any other company. Whathours.com exists to show the working hours of good businesses worldwide.